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When you become a Metro Sales Outlet, you agree to sell Metro passes on a consignment basis. In return, you will receive a 1% commission on sales.


Do I have to pay for the Metro Passes before I sell them?

No. Metro Passes are sold on a consignment basis, meaning Metro retains ownership of the passes until they are sold. Simply hold on to your supply until you sell them. They have no expiration date.


What are the fare options I will be selling?

As a Metro Sales Outlet, you will mainly be selling:

31-Day Pass - $58.00: (Valid for 31 days and doesn't constrain riders to a calendar month.)

10-Ride Cards: (Activation occurs the first time you use the card.)




How does the program work?

It's easy. For your first month as an outlet, you will be sent a start-up supply of Metro passes and a consignment sheet.

Every month after, you will need to take an inventory of how many passes you have on hand, and mail the appropriate information back to Metro.

We will then send you an invoice for the passes you have sold, minus your 1% percent commission.


Is an ID necessary to purchase a pass?

No. Anyone may purchase the passes, however riders may be asked to show proper identification when boarding Metro buses.


Does my outlet have to replace lost or stolen passes?

No. If you have a customer who has lost or had their pass stolen, please direct them to Metro's Administrative Office at 1245 E. Washington Ave. Suite 201. (Map and Directions)


What happens if my outlet loses/misplaces unsold items?

The outlet is 100% liable for any unsold items that are lost, stolen, misplaced or destroyed.


What if I want to sell on a trail basis?

We encourage it. You have the right to stop selling items at any time.


Need more information?

For more information or to start the process of becoming an outlet, contact the Metro Customer Service Center at (608) 266-4466 or email.
Metro Transit: (608) 266-4466; E-mail: mymetrobus@cityofmadison.com