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Bill & Rates

Lost your bill or have a question?
Call Customer Service at (608) 266-4641.

Inquiries relating to stormwater charges:
Call City Engineering at (608) 266-4751.

Pay your bill online at
www.madisonpay.com

Posted 7/27/07:  Application for rate increase:  Public Notice on application and hearing (PDF 64 KB)

Image: At Your Service

General Information About the Bill:

The average six-month residential Madison Municipal Services bill in June, 2007 was $207.75, including the following:

  • Water and sewer meter charges
  • Water use (metered water consumption)
  • Landfill remediation
  • Storm sewer
  • Sewer use
  • Public fire protection

The cost for 1000 gallons of water was $1.30 and for sewer $1.56.   Overall use in the city in 2006 was 122.55 gallons per person per day, though less for residential accounts--68.6 gallons per person per day.  (2005 use was 123.2 gallons per person per day, 75.3 gallons per person per day for residential accounts.)

Can I be billed monthly?
A customer who wishes to prepay toward the next scheduled billing may do so.  Please contact Water Utility Customer Service to arrange to make monthly or quarterly payments in advance. Call (608) 266-4641.

Lost your bill or need help with it?
Call our Customer Service section, (608) 266-4641.

 

Madison Water Utility invites you to use a new online MyWater feature.

MyWater allows you to:

  • Check the current balance of your account.
  • View amount of previous billings and payments.
  • View a history of your water use and meter readings.
  • Sign up to receive electronic bills (no paper copy will be sent).
  • Provide a link for online payment.
  • Use the Ask Us/Tell Us feature to ask a question or report a problem.

Click here to visit MyWater