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Organizational Development and Training

COURSE OFFERINGS BY MONTH: 2015

January || February || March || April || May || June
July || August || September || October || November || December

JANUARY
Date Time Course
14 9:00 a.m. - 12:00 p.m. Racial Equity and Social Justice
20 9:00 a.m. - 12:00 p.m. Interest-based Problem-solving/From Contracts to Handbooks - Post Act 10 World
22 9:30 a.m. - 11:30 a.m. "Nuts & Bolts" of Retirement Planning (Your Health, Life Insurance; Sick Leave, Deferred Compensation and Financial Planning)
28 8:30 a.m. - 12:00 p.m. Public Speaking and Presentations with Confidenc (Part 1)
29 9:30 a.m. - 11:30 a.m. "Nuts & Bolts" of Retirement Planning (Wisconsin Retirement System)

FEBRUARY
Date Time Course
3 9:30 a.m. - 11:30 a.m. Spanish II
4 8:30 a.m. -12:00 a.m. Public Speaking and Presentations with Confidence (Part II)
5 9:00 a.m. - 12:00 p.m. Racial Equity and Social Justice
10 9:00 a.m. - 11:30 a.m. Spanish II
11 8:30 a.m. - 4:00 p.m. Low-Cost, Effective Brochures & Newsletters
17 9:00 a.m. - 11:30 a.m. Spanish II
18 8:30 a.m. - 12:00 p.m. Business Writing (Part I)
24 9:00 a.m. - 11:30 a.m. Spanish II
25 9:00 a.m. - 12: 00 p.m. Bad Apples: How to Deal with Difficult Attitudes
26 1:00 p.m. - 3:00 p.m. Robert's Rules and the Ethics Code

MARCH
Date Time Course
3 9:00 a.m. - 11:30 a.m. Spanish II
4 8:30 a.m. - 4:00 p.m. Business Writing (Part II)
5 8:30 a.m. - 12:00 p.m. Glad I Could Help: Real Customer Service Situations for Discussion
10 9:00 a.m. - 11:30 a.m. Spanish II
10 1:30 p.m. - 5:30 p.m. Learn the Basics of the Computer
11 8:30 a.m. - 12:00 p.m. Don't Bully Me; I Had Enough of that on the Playground - "Fostering Respectful Work Environments"
12 8:30 a.m. - 12:00 p.m. Worksmart: How to Get Along, Get Noticed and Get Ahead
17 9:00 a.m. - 11:30 a.m. Spanish II
17 1:00 p.m. - 4:00 p.m. Managing and Leading During Changing and Uncertain Times (Supervisory)
18 8:30 a.m. - 12:00 p.m. How to Handle Difficult and Unruly People
24 9:00 a.m. - 11:30 a.m. Spanish II
24 1:00 p.m. - 3:00 p.m. Legislation and Legistar
25 8:30 a.m. - 12:00 p.m. The Natural Step
26 8:30 a.m. - 12:00 p.m. Civil Rights and Diversity Training
31 8:30 a.m. - 12:00 p.m. How to Communicate and Listen Effectively

APRIL
Date Time Course
1 1:00 p.m. - 3:00 p.m. Prohibited Harassment and/or Discrimination Policy (Supervisory and Non-Supervisory)
2 9:00 a.m. - 12:00 p.m. Taking Effective Meeting Minutes
7 9:00 a.m. - 12:00 p.m. Workplace Violence Prevention and Response Training (Non-Supervisory)
7 1:00 p.m. - 4:00 p.m. Time Management
8 9:00 a.m. - 12:00 p.m. A.C.E. It! How to Solve Tough Workplace Problems
9 9:00 a.m. - 12:00 p.m. Racial Equity and Social Justice
14 8:30 a.m. - 12:00 p.m. Basics of Customer Service
15 9:00 a.m. - 12:00 p.m. Interest-based Problem-solving/From Contracts to Handbooks - Post Act 10 World
15 1:30 p.m. - 5:30 p.m. Learn to Type (Part I)
16 9:00 a.m. - 12:00 p.m. Handling Confidential Information
22 1:30 p.m. - 5:30 p.m. Learn to Type (Part II)
23 8:30 a.m. - 12:00 p.m. Prohibited Harassment and/or Discrimination Policy (Supervisory and Non-Supervisory)
23 9:00 a.m. - 3:00 p.m. Fearless Facilitation - How to Lead Effective Meetings
28 1:00 p.m. - 4:00 p.m. Coping with Personal and Professional Change
29 1:00 p.m. - 4:00 p.m. How to Give and Receive Constructive Feedback
30 9:00 a.m. - 12:00 p.m. The Telephone as a Customer Service Tool

MAY
Date Time Course
7 9:00 a.m. - 12:00 p.m. Racial Equity and Social Justice
12 8:30 a.m. - 12:00 p.m. Stress Management
14 9:00 a.m. - 12:00 p.m. Open Meetings, Public Records & Ethics Laws
19 8:30 a.m. - 12:30 p.m. Performance Management (Supervisors and Managers)
23 9:00 a.m. - 11:00 a.m. Alcohol and Drug Testing Training Program (Supervisory)
26 8:30 a.m. - 12:00 p.m. Effective Facilitation and Meeting Management
28 9:30 a.m. - 3:00 p.m. M.E.E.T. on Common Ground: Speaking Up for Respect in the Workplace

JUNE
Date Time Course
4 1:00 p.m. - 3:00 p.m. "Nuts & Bolts" of Retirement Planning (Your Health, Life Insurance; Sick Leave, Deferred Compensation and Financial Planning)
9 9:00 a.m. - 11:30 a.m. Spanish I (For Beginners)
11 1:00 p.m. - 3:00 p.m. "Nuts & Bolts" of Retirement Planning (Wisconsin Retirement System)
17 9:00 a.m. - 11:30 a.m. Spanish I (For Beginners)
17 1:00 p.m. - 3:00 p.m. Prohibited Harassment and/or Discrimination Policy (Supervisory and Non-Supervisory)
18 8:30 a.m. - 12:00 p.m. How to Conduct the Employee Misconduct Investigation Interview (Supervisory)
24 9:00 a.m. - 11:30 a.m. Spanish I (For Beginners)
25 8:30 a.m. - 12:00 p.m. Everybody Wins: How to Turn Conflict into Collaboration
30 9:00 a.m. - 11:30 a.m. Spanish I (For Beginners)

JULY
Date Time Course
7 9:00 a.m. - 11:30 a.m. Spanish I (For Beginners)
8 8:30 a.m. - 12:00 p.m. Fundamentals of Speaking (Part I)
14 10:00 a.m. - 12:00 p.m. Behavioral Interviewing (Supervisory)
15 8:30 a.m. - 12:00 p.m. Fundamentals of Speakin (Part II)
21 9:00 a.m. - 11:30 a.m. Spanish I (For Beginners)
22 8:30 a.m. - 12:00 p.m. Team Dynamics
22 1:00 p.m. - 4:00 p.m. Racial Equity and Social Justice
23 7:30 a.m. - 9:30 a.m. Prohibited Harassment and/or Discrimination Policy (Supervisory and Non-Supervisory)
28 9:00 a.m. - 12:00 p.m. How to Write a Position Description (Supervisory)
29 9:00 a.m. - 11:30 a.m. Spanish I (For Beginners)

AUGUST
Date Time Course
5 9:00 a.m. - 11:30 a.m. Spanish I (For Beginners)
5 1:30 p.m. - 5:30 p.m. Learn the Basics of the Computer
6 9:00 a.m. - 12:00 p.m. Interest-based Problem-solving/From Contracts to Handbooks - Post Act 10 World
6 1:00 p.m. - 4:00 p.m. How to Handle Difficult and Unruly People
11 8:30 a.m. - 12:00 p.m. Communicating and Working Effectively with Customers
11 1:00 p.m. - 3:00 p.m. Prohibited Harassment and/or Discrimination Policy (Supervisory and Non-Supervisory)
12 9:00 a.m. - 12:00 p.m. Handling Confidential Information
12 1:00 p.m. - 4:00 p.m. Racial Equity and Social Justice
18 8:30 a.m. - 12:00 p.m. Effective Facilitation and Meeting Management
25 1:00 p.m. - 4:00 p.m. Keeping Cool with Hot Customers
26 1:00 p.m. - 4:00 p.m. Quality Customer Service

SEPTEMBER
Date Time Course
22 1:00 p.m. - 4:00 p.m. Emotional Intelligence
24 9:00 a.m. - 12:00 p.m. Bad Apples - How to Deal with Difficult Attitudes
30 1:30 p.m. - 5:30 p.m. Learn to Type (Part I)

OCTOBER
Date Time Course
1 1:00 p.m. - 4:00 p.m. Time Management
1 4:00 p.m. - 6:00 p.m. Retirement Planning - When Retirement is Just Around the Corner (Health, Life, Sick Leave & Financial Planning)
6 9:00 a.m. - 12:00 p.m. Peer Today, Boss Tomorrow (Supervisory)
6 4:00 p.m. - 6:00 p.m. Retirement Planning - When Retirement is Just Around the Corner (Managing During Changing and Uncertain Times)
7 9:00 a.m. - 12:00 p.m. A.C.E. It! How to Solve Tough Workplace Problems
8 8:30 a.m. - 12:00 p.m. Prohibited Harassment and/or Discrimination Policy (Supervisory)
8 1:00 p.m. - 4:00 p.m. Workplace Violence Prevention and Response Training (Supervisory)
8 1:30 p.m. - 5:30 p.m. Learn to Type (Part II)
13 8:30 a.m. - 12:00 p.m. Team Dynamics
13 1:00 p.m. - 4:00 p.m. Motivational Tools and Techniques
14 8:30 a.m. - 4:00 p.m. Stress - How Do I Handle It?
15 4:00 p.m. - 6:00 p.m. Retirement Planning - When Retirement is Just Around the Corner (Your Estate Plan: Do all the Pieces Fit Together?)
20 1:00 p.m. - 3:00 p.m. Prohibited Harassment and/or Discrimination Policy (Non-Supervisory)
22 8:30 a.m. - 12:00 p.m. Asking Good Questions and Providing Feedback
22 1:00 p.m. - 4:00 p.m. Civil Rights and Diversity Training
22 4:00 p.m. - 6:00 p.m. Retirement Planning – When Retirement is Just Around the Corner (Wisconsin Employee Trust Funds)

NOVEMBER
Date Time Course
3 8:30 a.m. - 4:00 p.m. Handling Anger Before It Handles You
4 8:30 a.m. - 4:00 p.m. Bridging Learning Differences (Part I)
5 8:30 a.m. - 4:00 p.m. Bridging Learning Differences (Part II)
10 1:00 p.m. - 4:00 p.m. Information Technologies and Budget Preparation and Analysis
11 9:00 a.m. - 12:00 p.m. Open Meetings and Public Records
12 1:00 p.m. - 4:00 p.m. Racial Equity and Social Justice
17 10:00 a.m. - 12:00 p.m. Behavioral Interviewing (Supervisory)
18 1:00 p.m. - 4:00 p.m. How to Conduct the Employee Misconduct Investigation Interview (Supervisory)

DECEMBER
Date Time Course
1 8:30 a.m. - 12:30 p.m. Performance Management (Supervisory)
2 1:00 p.m. - 4:00 p.m. Racial Equity and Social Justice
15 8:30 a.m. - 12:00 p.m. Prohibited Harassment and/or Discrimination Policy (Supervisory)
15 1:00 p.m. - 4:00 p.m. Alcohol and Drug Testing Training Program (Supervisory)