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Organizational Development and Training

COURSE OFFERINGS BY MONTH: 2014

January || February || March || April || May || June
July || August || September || October || November || December

JANUARY
Date Time Course
29 8:30 a.m. - 12:00 p.m. The Natural Step

FEBRUARY
Date Time Course
4 9:30 a.m. - 11:30 a.m. Nuts & Bolts of Retirement (Life, Health, Sick Leave and Financial Planning)
11 9:30 a.m. - 11:30 a.m. Nuts & Bolts of Retirement (Wisconsin Employee Trust Funds)
12 9:00 a.m. - 12:00 p.m. Taking Effective Meeting Minutes
18 9:00 a.m. - 11:30 a.m. Spanish II
25 9:00 a.m. - 11:30 a.m. Spanish II
26 9:00 a.m. - 11:00 a.m. APM 3-5 Prohibited Harassment and/or Discrimination Policy (Non-Supervisory)
27 9:00 a.m. - 12:00 p.m. Bad Apples: How to Deal with Difficult Attitudes

MARCH
Date Time Course
4 9:00 a.m. - 11:30 a.m. Spanish II
5 8:30 a.m. - 4:00 p.m. APM 2-33 Rules of Conduct and Labor Relations/Supervisor Manual (Supervisory)
6 8:30 a.m. - 12:00 p.m. Public Speaking and Presentations with Confidence (Part I of II)
11 9:00 a.m. - 11:30 a.m. Spanish II
13 8:30 a.m. - 12:00 p.m. Public Speaking and Presentations with Confidence (Part II of II)
18 9:00 a.m. - 11:30 a.m. Spanish II
20 10:00 a.m. - 12:00 p.m. APM 3-5 Prohibited Harassment and/or Discrimination Policy (Non-Supervisory)
25 9:00 a.m. - 11:30 a.m. Spanish II
27 9:00 a.m. - 12:00 p.m. Open Meetings and Public Records

APRIL
Date Time Course
1 9:00 a.m. - 11:30 a.m. Spanish II
1 1:00 p.m. - 3:00 p.m. Robert's Rules and Ethics Code
2 8:30 a.m. - 12:00 p.m. Classification, Fair Labor Standards Act (Supervisory)
2 1:00 p.m. - 3:00 p.m. Employment and Recruitment (Supervisory)
8 8:30 a.m. - 12:30 p.m. Performance Management (Supervisory)
8 9:00 a.m. - 11:30 a.m. Spanish II
9 9:00 a.m. - 12:00 p.m. The Telephone as a Customer Service Tool
10 1:00 p.m. - 5:00 p.m. Learn the Basics of the Computer
15 8:30 a.m. - 12:00 p.m. Basics of Customer Service
16 8:30 a.m. - 12:00 p.m. Stress Management
17 1:00 p.m. - 3:00 p.m. APM 3-5 Prohibited Harassment and/or Discrimination Policy (Non-Supervisory)
22 8:30 a.m. - 4:00 p.m. Spring Leadership Development Program (Part 1 of 5)
23 9:30 a.m. - 11:30 a.m. APM 3-5 Prohibited Harassment and/or Discrimination Policy (Supervisory)
23 1:00 p.m. - 4:00 p.m. APM 2-25 Workplace Violence Prevention and Response Policy (Supervisory)
29 9:30 a.m. - 3:00 p.m. Fearless Facilitation - How to Lead Effective Meetings

MAY
Date Time Course
6 8:30 a.m. - 4:00 p.m. Spring Leadership Development Program (Part 2 of 5)
8 9:00 a.m. - 12:00 p.m. How to Give and Receive Constructive Feedback
13 9:00 a.m. - 12:00 p.m. Time Management
15 8:30 a.m. - 12:00 p.m. Safety, Workers Compensation and Risk Management (Supervisory)
15 1:00 p.m. - 4:00 p.m. Accommodations (Supervisory)
15 9:00 a.m. - 12:00 p.m.

A.C.E. It! How to Solve Tough Workplace Problems

20 8:30 a.m. - 12:00 p.m. How to Handle Difficult and Unruly People
22 8:30 a.m. - 12:00 p.m. Spring Leadership Development Program (Part 3 of 5)
27 9:00 a.m. - 11:00 a.m. Alcohol & Drug Testing Training Policy (Non-Supervisory)
28 1:00 p.m. - 3:00 p.m. Nuts & Bolts of Retirement Planning (Life, Health, Sick Leave and Financial Planning)
29 8:30 a.m. - 12:00 p.m. Worksmart: How to Get Along, Get Ahead and Get Noticed

JUNE
Date Time Course
3 5:00 p.m. - 7:00 p.m. APM 3-5 Prohibited Harassment and/or Discrimination Policy (Non-Supervisory)
4 8:30 a.m. - 12:00 p.m. Spring Leadership Development Program (Part 4 of 5)
4 1:00 p.m. - 3:00 p.m. Nuts & Bolts of Retirement Planning ( Wisconsin Retirement System)
12 8:30 a.m. - 12:00 p.m. How to Conduct the Employee Misconduct Investigation Interview (Supervisory)
17 9:00 a.m. - 11:30 a.m. Spanish I (For Beginners)
17 2:00 p.m. - 6:00 p.m. Learn to Type
18 8:30 a.m. - 12:00 p.m. Spring Leadership Development Program (Part 5 of 5)
24 9:00 a.m. - 11:30 a.m. Spanish I (For Beginners)
24 2:00 p.m. - 6:00 p.m. Learn to Type
25 8:30 a.m. - 12:00 p.m. How to Communicate and Listen Effectively
26 9:00 a.m. - 12:00 p.m. APM 2-23 Drug, Controlled Substance and Alcohol Use and Testing Policy (Supervisory)

JULY
Date Time Course
1 9:00 a.m. - 11:30 a.m. Spanish I (For Beginners)
8 9:00 a.m. - 11:30 a.m. Spanish I (For Beginners)
10 8:30 a.m. - 12:00 p.m. Everybody Wins: How to Turn Conflict into Collaboration
15 9:00 a.m. - 11:30 a.m. Spanish I (For Beginners)
22 9:00 a.m. - 11:30 a.m. Spanish I (For Beginners)
23 8:30 a.m. - 4:00 p.m. APM 2-33 Rules of Conduct and Labor Relations/Supervisor Manual (Supervisory)
24 9:00 a.m. - 12:00 p.m. Peer Today, Boss Tomorrow!
29 9:00 a.m. - 11:30 a.m. Spanish I (For Beginners)
30 9:00 a.m. - 11:30 a.m. FMLA (Supervisory)

AUGUST
Date Time Course
5 9:00 a.m. - 11:30 a.m. Spanish I (For Beginners)
7 8:30 a.m. - 12:00 p.m. M.E.E.T. on Common Ground: Speaking up for Respect in the Workplace
12 8:30 a.m. - 12:00 p.m. Team Dynamics
12 1:00 p.m. - 4:00 p.m. Quality Customer Service
19 8:30 a.m. - 12:00 p.m. Communicating and Working Effectively with Customers
20 9:00 a.m. - 12:00 p.m. How to Write a Position Description
26 8:30 a.m. - 12:00 p.m. Keeping Cool with Hot Customers
27 8:30 a.m. - 12:00 p.m. Emotional Intelligence
27 8:30 a.m. - 12:30 p.m. Performance Management (Supervisory)
27 1:00 p.m. - 4:00 p.m. Fearless Facilitation - How to Lead Effective Meetings

SEPTEMBER
Date Time Course
3 8:30 a.m. - 12:00 p.m. Safety, Workers Compensation and Risk Management (Supervisory)
3 1:00 p.m. - 4:00 p.m. Accommodations (Supervisory)
10 8:30 a.m. - 4:00 p.m. Fall Leadership Development Program (Part 1 of 5)
11 8:30 a.m. - 12:00 p.m. Motivational Tools & Techniques
17 2:00 p.m. - 4:00 p.m. Legislation and Legistar
18 8:30 a.m. - 4:00 p.m. Stress - How Do I Handle It?
23 9:00 a.m. - 11:00 a.m. APM 3-5 Prohibited Harassment and/or Discrimination (Supervisory)
23 1:00 p.m. - 3:00 p.m. Robert's Rules and Ethics Code
24 1:00 p.m. - 4:00 p.m. APM 2-25 Workplace Violence Prevention and Response Policy (Supervisory)
25 8:30 a.m. - 4:00 p.m. Fall Leadership Development Program (Part 2 of 5)
30 8:30 a.m. - 12:00 p.m. Civil Rights and Diversity Training

OCTOBER
Date Time Course
1 8:30 a.m. - 4:00 p.m. Asking Good Questions and Providing Feedback
1 1:00 p.m. - 5:00 p.m. Learn the Basics of the Computer
2 9:00 a.m. - 12:00 p.m. Spanish I (For Beginners)
2 4:00 p.m. - 6:00 p.m. Retirement Planning - Life, Health, Sick Leave and Financial Planning
8 8:30 a.m. - 12:00 p.m. Fall Leadership Development Program (Part 3 of 5)
9 9:30 a.m. - 11:30 a.m. FMLA (Supervisory)
9 10:00 a.m. - 12:00 p.m. Behavioral Interviewing (Supervisory)
9 4:00 p.m. - 6:00 p.m. Retirement Planning - Embracing Life's Changes
14 8:30 a.m. - 12:00 p.m. Classification, Position Descriptions, Fair Labor Standards Act (Supervisory)
16 9:00 a.m. - 12:00 p.m. Bad Apples: How to Deal with Difficult Attitudes
16 4:00 p.m. - 6:00 p.m. Retirement Planning - Yours, Mine and Ours Estate Planning
21 9:00 a.m. - 11:00 a.m. APM 3-5 Prohibited Harassment and/or Discrimination (Supervisory)
21 1:00 p.m. - 4:00 p.m. How to Conduct the Employee Misconduct Investigation Interview (Supervisory)
22 8:30 a.m. - 12:00 p.m. Fall Leadership Development Program (Part 4 of 5)
23 4:00 p.m. - 6:00 p.m. Retirement Planning - Wisconsin Retirement System

NOVEMBER
Date Time Course
4 8:30 a.m. - 12:00 p.m. Fall Leadership Development Program (Part 5 of 5)
5 9:00 a.m. - 4:00 p.m. Open Meetings and Public Records
6 8:30 a.m. - 4:00 p.m. Bridging Learning Differences (Part I) (Must attend Parts I & II on both 6th and 7th)
7 8:30 a.m. - 4:00 p.m. Bridging Learning Differences (Part II)
11 8:30 a.m. - 4:00 p.m. Handling Anger Before It Handles You
12 9:00 a.m. - 12:00 p.m. APM 2-23 Drug, Controlled Substance and Alcohol Use and Testing Policy (Supervisory)
13 9:00 a.m. - 12:00 p.m. A.C.E. It! How to Solve Tough Workplace Problems
20 9:00 a.m. - 12:00 p.m. Time Management

DECEMBER
Date Time Course
2 8:30 a.m. - 12:00 p.m. Glad I Could Help: Real Customer Service Situations for Discussion
17 9:00 a.m. - 12:00 p.m. APM 2-23 Drug, Controlled Substance and Alcohol Use and Testing Policy (Supervisory)
17 1:00 p.m. - 4:00 p.m. Information Technologies and Budget Preparation and Analysis (Supervisory)