Requesting Additional Software

Only authorized contacts may request software from the HelpDesk. Once the HelpDesk receives authorization, staff will either set up a time to install the software and train employees or will set up the software to be available when you next login.

Software & Description Contact
Land and Asset Management System (Accela)
Enterprise Land and Asset Management System.
Sharon Kauffeld
Provides City map and date information.
Aaron Cohen
Outlook Web Access.
Email Lists
City's enterprise-wide email messaging system.
Web Team
Event Reservation System (IS events)
Event system to setup trainings, volunteer shifts or events with a sign-up feature.
Web Team
Unsecured large file-sharing.
Enterprise Document Management (KnowledgeLake)
Helping departments easily manage their paper and electronic documents and forms, and document retrieval.
Web Team
Workforce Schedules and Rosters (Kronos TeleStaff)
Build workforce schedules and rosters for Police and Public Work agencies.
Sharon Kauffeld
Legislative Tracking System (Legistar)
Organizes and tracks legislative files.
Web Team
Committee, Boards and Commission management (MyCommittee)
Management system for committees, boards & commissions.
Dave Faust
Video Conferencing (Polycom)
Video conferencing tool.
Chris Lueder
Reporting Tools (Crystal Reports and SRRS)
Designs and generates reports from a wide range of data sources.
Sharon Kauffeld
Internal document management and storage system.
Web Team
Surveys (Survey Monkey)
Online survey tool.
Web Team
Remote access to City Networks.
Free Wi-Fi locations HelpDesk
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