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David Schmiedicke |
Frequently Asked Questions
ACCOUNTS PAYABLE
Who do I talk to about a bill that hasn't been paid yet?
ACCOUNTS RECEIVABLE/PROMISSORY NOTE/UNCLAIMED PROPERTY
Who do I talk to about damages I caused to City property or to discuss a payment plan for the damages?
Who do I talk to about getting a hold off of my driver's license by the DMV?
Who should I talk to about a promissory note?
Who do I talk to about unclaimed property?
AMBULANCE
Who do I contact if I have a question about my ambulance bill?
To pay your ambulance online, to view ambulance rates and for more information on the City's ambulance service you can go to: http://www.cityofmadison.com/finance/ambulance/ BUDGET AND FINANCE
Who should I contact if I have a question about the current budget or past and future budgets? Each City agency is assigned to one of four Finance Department budget analysts. You can call Mary Lloyd at 266-4671 to be directed to the appropriate analyst or contact Debra Simon at 267-4913 for all general budget questions.
Who do I talk to about questions about the City's Room Tax?
CDA HOUSING
Who should I talk to about my rent payment? You should first discuss rent issues with your on-site representative. If you have a billing question, you should contact Barb Sheskey at 267-1126 or Randy Whitehead at 266-4026. E-PAYMENT
Who do I talk to if I lock myself out of the E-Pay system?
Who do I talk to if I have a question about a parking ticket, paid the ticket twice, or think I paid it and received another bill?
Who do I talk to about an ordered bus ticket that hasn't arrived yet or the password for bus tickets?
I want to pay my water bill on line but can't find my statement with my account number. Who do I contact?
To go to the City's E-Payment site, go to: https://www.cityofmadison.com/epayment/ PURCHASING/CITY PURCHASING CONTRACTS
Who do I talk to about doing business for the City or about City contracts?
For information on the City's bid list go to www.onvia.com/WAPP (includes City of Eau Claire, City of Green Bay, City of Madison, Lakeshore Technical College, Northwest Wisconsin Technical College, Waukesha County Technical College). The vendor sites is http://vendornet.state.wi.us For more information on the City's purchasing services, you can go to: http://www.cityofmadison.com/finance/purchasing/ REVERSE MORTGAGE
Who should I discuss the City's Reverse Mortgage program with?
To learn more about the City's Modified Reverse Mortgage Program, you can go to: http://www.cityofmadison.com/finance/mortgage RISK MANAGEMENT
Who do I talk to if I need to file a claim against the City for damages to my property?
For more information about filing a claim against the City you can go to: http://www.cityofmadison.com/finance/risk/ Who is the City of Madison's insurance company? Wisconsin Municipal Mutual Insurance Company Who do I talk to if a snowplow damaged my mailbox?
To view the City's mailbox replacement policy go to: http://www.cityofmadison.com/residents/winter/residents/mailbox.cfm Who do I talk to about Certificate of Insurance forms and requirements?
For a PDF copy of the City's Certificate of Insurance Form go to: http://www.cityofmadison.com/finance/documents/CertInsurance.pdf I hit a pothole on a City street. What do I do?
For more information about pot holes you can go to: SPECIAL ASSESSMENT AND LOANS TO PAY FOR SPECIAL ASSESSMENTS
Who do I talk to about Special Assessments?
To look up a property on the City's website go to: http://www.cityofmadison.com/assessor/property/index.cfm |
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