• This program covers the specifics of APM 2-23: Drugs, Controlled Substance, Alcohol and Drug Testing Policy. This APM was developed to bring the City into compliance with mandated, federal regulations. All CDL holders and supervisors are required to take this program. The program utilized videos, question and answer segments, and other materials to highlight the parameters of the policy.

    There are no upcoming training dates for this course.
  • Learn the basics of behavioral interview and how it can help you make a better hiring decision. Participants will learn how to ask questions that help them assess the specific experiences and background of an applicant and how they apply directly to the job for which they are interviewing.

    There are no upcoming training dates for this course.
  • This is an overview of Madison's budget process. This training is intended for staff who have an oversight role in managing budgets for agencies. Specific topics covered during the training include:

    • An overview of the City's budget calendar
    • How to draft a strong budget proposal,
    • MUNIS basics
    There are no upcoming training dates for this course.
  • This class provides supervisors with the tools they need to ensure compliance with the Fair Labor Standards Act, as well as information about the importance of position descriptions and the position study process. This course is intended for supervisors and managers. Following completion, attendees should be able to craft position descriptions for their staff and answer questions about how the position study process works.

    There are no upcoming training dates for this course.
  • This courses provides an in depth discussion about effective leadership through the use of coaching and counseling; including the importance of building productive working relationships, coaching and counseling models, how to ask good questions, and in depth case studies where participants will have a chance to practice newly formed skills. Participants are highly encouraged to take the morning session, Managing Employee Performance.

    There are no upcoming training dates for this course.
  • Investigative interview skills are essential tools to the employee misconduct investigation process. This workshop is intended to provide managers and supervisors with the knowledge base needed to conduct investigations with a focus on the investigative interview.

    Overall employee misconduct investigative procedures will be introduced, including effective interview skills and techniques. Participants will learn what types of questions to ask and how to ask them. Ideas will be offered about the best approach to use with victims, alleged perpetrators and witnesses as well as giving guidance to determine when an investigation is complete and how to assess contradictory information.

    Upcoming Courses:
    1:00 pm - 4:00 pm
    30 W. Mifflin St, Suite 1007
  • This session will provide a basic understanding of mental health, mental health disorders, and prevalent myths, as well as tips and best practices for customer service for individuals with mental illness. The course will provide guidelines for communicating with a person with mental illness and will allow for participant scenarios to be shared and discussed. Participants will walk away with not only new skills and practices under their belt, but also information and resources available related to mental health.

    Upcoming Courses:
    1:00 pm - 4:00 pm
    30 W. Mifflin St, 10th Floor, 1000
  • This interactive course teaches participants the elements of wellness, how to recognize when personal wellness is in jeopardy, and also provides wellness related resources. Participants will leave the session with an action plan to help improve their personal wellness.

    There are no upcoming training dates for this course.
  • In order to have a sound, financial retirement plan it is important to get started now. This presentation discusses the following important retirement planning topics:

    • Deferred compensation programs
    • Budgeting/Saving for retirement
    • City retirement benefits
    Upcoming Courses:
    1:00 pm - 3:00 pm
    Engineering Building
    1600 Emil St
  • Understand what the Family & Medical Leave Act is and how it is applied at the City. This course will focus on both the process and parameters around use of FMLA, as well as how to navigate some of the most difficult FMLA related situations.

    There are no upcoming training dates for this course.
  • This training is for supervisors and managers interested in creating or updating position descriptions. The parts of the position description will be discussed in detail and participants will have the opportunity to create a PD based on a training scenario.

    There are no upcoming training dates for this course.
  • This program is recommended for individuals who influence, direct, or lead others. Core courses are designed to help you discover your leadership potential, to provide tools to help you positively influence people in the workplace, and to develop the knowledge necessary to provide supervision.

    This program is the first step to obtaining a Leadership Certificate, which qualifies employees for specific entry-level supervisory positions. Employees interested in the program but not the certificate are welcome to attend.

    2017 Core Curriculum

    • Leadership and Influence Beyond Formal Authority: Understanding Self and Purpose
    • Leadership and Influence Beyond Formal Authority: Working with People
    • Team Dynamics
    • Conflict Resolution and Problem Solving
    • Workplace Culture and Civility
    Spring Core Curriculum Dates
    March 29 8:30 am – 4:00 pm Lussier Center 3101 Lake Farm Rd.
    April 4 8:30 am – 4:00 pm Engineering Building 1600 Emil St.
    April 14 1:00 pm – 4:30 pm Water Utility 119 E. Olin Ave.
    April 19 1:00 pm – 4:30 pm Engineering Building 1600 Emil St.
    April 28 8:30 am – 12:00 pm Police Training Center 5702 Femrite Dr.
    Fall Core Curriculum Dates
    October 25 8:30 am – 4:00 pm Lussier Center City-County Building, Room 357
    November 1 8:30 am – 4:00 pm Water Utility City-County Building, Room 357
    November 7 1:00 pm – 4:30 pm Engineering Building City-County Building, Room 357
    November 16 1:00 pm – 4:30 pm Engineering Building City-County Building, Room 357
    November 28 8:30 am – 12:00 pm Police Training Center City-County Building, Room 357
    Upcoming Courses:
    10/25/2017 - 11/28/2017
    See course description for details.
  • This training is the second part of the LGBTQ Competency Training sponsored by Public Health. Through this training participants will obtain the following information and skills:

    • Participants will have a reinforced understanding of key concepts regarding LGBTQ identities
    • Participants will be able to identify areas of change for their agencies in regards to welcoming LGBTQ clients

    Participants will practice personal and professional skills for interacting with LGBTQ individuals/clients/customer

    The fee for this training is only $25. Please forward your department's billing information to Millicent Hutchinson at mhutchinson@publichealthmdc.com

    There are no upcoming training dates for this course.
  • A half-day interactive workshop for supervisors/managers on how to manage employee performance, starting before the employee is hired. This training will focus on the importance of position descriptions, providing constant coaching and feedback to employees, and what to do when an employee fails to meet expectations after all other avenues are exhausted. Supervisors and Managers will be walked through the Performance Management Flowchart and have the opportunity to put what is being learned into action!

    There are no upcoming training dates for this course.
  • This course has been designed to provide managers, supervisors and union stewards with tools and information that will enhance leadership during times of organizational change and uncertainty. The following topics will be discussed:

    • The process of change
    • The psychological contract that employees have with the organization  
    • Learning from past successful change experiences
    • Coping with uncertainty
    • The importance of communication
    • Developing tools for coping in a changing and uncertain environment

    The workshop concludes with an appreciative inquiry-based video "Celebrate What's Right With the World."

    There are no upcoming training dates for this course.
  • Participants will learn to recognize that people don't work in the same ways and are not motivated by the same things, and therefore, individualize the ways in which people on the job are rewarded. You will learn how to motivate employees in each of the following areas: self-determination/responsibility, security/safety, belonging/affiliation, achievement/competence, recognition/identity, pleasure/enjoyment, purpose/meaning, growth/self-actualization.

    There are no upcoming training dates for this course.
  • How do you use your time and how do you waste your time? This course will help you to use your hours wisely. The following topics will be covered in this workshop:

    • Time management benefits
    • Setting priorities
    • Planning
    • Goal Setting
    • Barriers for Effective Time Management
    • Managing Interruptions
    There are no upcoming training dates for this course.
  • This class is designed to help participants make a successful transition from "co-worker" to "manager" or "supervisor." Peer Today, Boss Tomorrow presents four proven strategies that will help new supervisors navigate changing relationships and prepare for the most difficult situations they're likely to encounter as they assume their new role.

    There are no upcoming training dates for this course.
  • Harassment in the workplace can be a form of illegal employment discrimination. This workshop is designed to provide employees with a greater understanding of the City's APM 3-5 and the legal and social implications of discrimination in the form of sexual, gender, racial or disability-based harassment in the workplace. Emphasis will be placed on increasing sensitivity to what constitutes a problem and why an immediate, constructive response is important. Discussion will also focus on exploring good management practices and policies requiring the maintenance of an environment that is free of discriminatory harassment.

    Upcoming Courses:
    10:00 am - 12:00 pm
    City County Building, Room 103 A
  • This workshop is very similar to the full day stress workshop but provides additional focus on assisting employees and coworkers on better stress management. If stress is beginning to creep into your life or work unit, this workshop will provide ideas for tackling these issues.

    There are no upcoming training dates for this course.
  • Updated, customized training designed to focus on participant's strengths and department's work, with fewer in-class hours. Program focus areas:

    • Coaching: HR provides new supervisors and managers with an Employee Development and Organizational Effectiveness (EDOE) Specialist for management coaching that continues when courses are finished.
    • Customized Learning: Customized and relevant learning for participants based on their strengths.
    • Leadership: Build a strong and high achieving team that produces quality work; learn the skills necessary to manage and lead people.
    • Quality: Invest time to learn how to effectively manage complex situations now so you don't have to learn as you go later.
    • Networking: Managers that complete the program have strong connections and networks citywide.

    2017 Program

    Sessions are presented by Deborah Biddle (left) and Allison Cooley (right), Performance Development Solutions LLC.

    Deborah BiddleAllison Cooley

    Program Schedule
    August 1–15 One-on-one meetings
    August 31 Part 1: Effective & Inclusive Leadership
    September 7 Part 2: Effective & Inclusive Leadership
    September 15 Leadership Development Conference
    September 21 Equity-Focused Project & Process Management
    September 26 Leadership & Inclusivity Tools
    October 10 Collaboration, Feedback, Communication
    October 19 Employee Wellbeing
    October 31 Managing Employee Performance
    November 8 Managing Change
    November 15 Safety & Accommodations
    December 7 Moving Forward
    December 13 Moving Forward
    There are no upcoming training dates for this course.
  • This course delves into different aspects of stress, stress resiliency, authentic leadership behavior, and coping strategies. This course highlights the increasing need for managers (and employees) to foster attitudes like appreciation, care, and compassion within their staff as a means of creating a healthy and productive work environment.

    There are no upcoming training dates for this course.
  • This interactive, 5 part track is designed to give employees specific tools that will help improve workplace productivity, workplace culture, and overall wellness. This series specifically addresses the following topics:

    • Effective collaboration
    • Space, time, & energy management
    • Building Resiliency
    • Anger & it's impacts
    • Wellness planning

    This can be taken as an entire series or individuals can opt to take individual sessions.

    There are no upcoming training dates for this course.