• What do you do when a member of the public says something racist, sexist, or classist? How do you react? Does this change when it is a one on one interaction, or in a public meeting? How about when it is a colleague or even a supervisor? The City of Madison has made racial equity and social justice a priority in everything it does, and yet many of us still struggle responding when confronted with comments targeting a particular group. Attend this course for skill building and practice around the following objectives:

    • Discuss practices related to framing and community building in addressing a variety of situations.
    • Learn what coded language is and how to recognize it.
    • Discuss the intersection between race and the perception of the role of government.
    • Review tools to use in response to both coded and overt stereotypical comments.
    • Plan how to respond to comments in different environments: emails, phone conversations, one on one interactions, and group settings.
    • Practice these skills in an authentic way in class.
    Upcoming Courses:
    12/05/2017
    1:00 pm - 4:00 pm
    Police Training Center
  • This session will provide a basic understanding of mental health, mental health disorders, and prevalent myths, as well as tips and best practices for customer service for individuals with mental illness. The course will provide guidelines for communicating with a person with mental illness and will allow for participant scenarios to be shared and discussed. Participants will walk away with not only new skills and practices under their belt, but also information and resources available related to mental health.

    There are no upcoming training dates for this course.
  • With the incidence of dementia on the rise in our country, the State of Wisconsin is mobilizing to meet the needs of its citizens by becoming dementia friendly. Many of the smaller communities in Dane County have already begun this journey. Middleton was the first to commit to this goal. In 2016 the City of Madison has a goal to become dementia friendly. This will take initial training and buy in from the citizen groups, city managers and city employees with the hope that by setting this tone, Madison's businesses and organizations will see the value in becoming dementia friendly. This training will include:

    • An explanation of a dementia friendly community
    • A brief overview of dementia
    • Signs that a customer may have memory issues
    • Tools to help employees improve interactions and customer service to those citizens
    • Information about potential environmental changes including signage
    • Resources to help employees
    There are no upcoming training dates for this course.
  • All City of Madison employees can play a part in ensuring their department's practices promote equity. This session provides learners with specific tools and practices that they can apply day to day in their operations to ensure they are authentically engaging in strategies and practices that further principles of equity and social justice from hiring to customer interactions. This training is for individuals that hold positions in all levels of the organization, and is particularly suited for those who have taken training from the Racial Equity and Social Justice Initiative, although it is not a mandatory prerequisite. After this training, participants will be able to:

    • Identify the characteristics of an equitable organization
    • Assess their organization along a continuum of equity
    • Learn best strategies to move their organization forward
    • Understand how to use formal and informal leadership practices to make impact and change in their organization
    There are no upcoming training dates for this course.
  • Everyone has biases and preferences that help us operate in the world. Implicit bias allows us to cognitively process complex information and assists us in many ways. How does that impact the way in which we see others and interact with people different from ourselves? How can we assure that we are honoring the brilliant complexity of our psychology and challenging where negative implicit biases may be taking root? Most importantly, how do we make change in ourselves and how can we challenge others to change when implicit bias may be stereotypical or negative? The course will cover the following objectives:

    • Define implicit bias and the cognitive functions that it stems from.
    • Learn skills to identify and impact their own implicit bias.
    • Recognize how their implicit biases are formed and shaped.
    • Learn basic communication tools for confronting bias.
    • Identify where participants have a role in their lives and in their work places to decrease stereotyped bias.
    Upcoming Courses:
    12/05/2017
    9:00 am - 12:00 pm
    30 W. Mifflin St, Suite 1007
  • This training is the second part of the LGBTQ Competency Training sponsored by Public Health. Through this training participants will obtain the following information and skills:

    • Participants will have a reinforced understanding of key concepts regarding LGBTQ identities
    • Participants will be able to identify areas of change for their agencies in regards to welcoming LGBTQ clients

    Participants will practice personal and professional skills for interacting with LGBTQ individuals/clients/customer

    The fee for this training is only $25. Please forward your department's billing information to Millicent Hutchinson at mhutchinson@publichealthmdc.com

    There are no upcoming training dates for this course.
  • This training is geared toward professionals working in government social/human services and their community partners. Sponsored by PHMDC.

    • For social and human services: The goals of this training are to establish a shared understanding of key concepts related to LGBTQ+ health disparities. This training will also highlight assets and needs of the City of Madison LGBTQ+ community as they relate to health and human services.
    • For law enforcement: The goals of this training are to establish a shared understanding of key concepts related to LGBTQ+ health disparities. This training will also highlight assets and needs of the City of Madison LGBTQ+ community as they relate to law enforcement.
    There are no upcoming training dates for this course.
  • A critical skill in any government organization is understanding and appropriate use of power and influence. If we aren't careful, this can come at a high ethical cost. This course will cover the following objectives:

    • Define leadership, ethics and power and illustrate the link between these concepts.
    • Discuss the role that power plays in leadership within today's society.
    • Clarify preferred personal power style and be able to increase personal and social power through a broader understanding of power bases.
    • Analyze the limitations and challenges posed by the possibility of ethical leadership and be able to propose appropriate responses.
    • Critically think about and determine appropriate responses to ethical leadership dilemmas.
    There are no upcoming training dates for this course.
  • Harassment in the workplace can be a form of illegal employment discrimination. This workshop is designed to provide employees with a greater understanding of the City's APM 3-5 and the legal and social implications of discrimination in the form of sexual, gender, racial or disability-based harassment in the workplace. Emphasis will be placed on increasing sensitivity to what constitutes a problem and why an immediate, constructive response is important. Discussion will also focus on exploring good management practices and policies requiring the maintenance of an environment that is free of discriminatory harassment.

    There are no upcoming training dates for this course.
  • Harassment in the workplace can be a form of illegal employment discrimination. This workshop is designed to provide employees with a greater understanding of the City's APM 3-5 and the legal and social implications of discrimination in the form of sexual, gender, racial or disability-based harassment in the workplace. Emphasis will be placed on increasing sensitivity to what constitutes a problem and why an immediate, constructive response is important. Discussion will also focus on exploring good management practices and policies requiring the maintenance of an environment that is free of discriminatory harassment.

    Upcoming Courses:
    12/12/2017
    10:00 am - 12:00 pm
    City County Building, Room 103 A
  • Imagine a Madison where everyone has access to opportunity and the ability to shape the future of our City, regardless of race, income, gender, or other group status. The City has committed to this vision through the Racial Equity and Social Justice Initiative (RESJI).

    In RESJI 1, Participants will engage in a highly interactive program to discuss the need to establish racial equity and social justice as core principles in the City of Madison.

    Participants will be provided with foundational information necessary to understand concepts of racial equity and social justice, including implicit and explicit bias, micro-aggressions, different levels of bias, and steps we can all take to make the City of Madison a place where people from all backgrounds can contribute and thrive.

    This course lays the groundwork for RESJI 2: Applying Racial Equity & Social Justice.

    There are no upcoming training dates for this course.
  • You must attend RESJI 1: What are Racial Equity & Social Justice? before attending this session.

    Imagine a Madison where everyone has access to opportunity and the ability to shape the future of our City, regardless of race, income, gender, or other group status. The City has committed to this vision through the Racial Equity and Social Justice Initiative (RESJI).

    Now that participants have a foundation in the key concepts of racial equity and social justice, RESJI 2 provides participants with the tools to integrate these concepts into their daily work. Several tools and techniques are shared and practiced, including a racial equity impact analysis, organization assessment, and development of strategies and work plans. This session is highly interactive and will give participants concrete tools to take back to their department.

    This course lays the groundwork for RESJI 3: Transformative Leadership and Communication.

    Upcoming Courses:
    11/29/2017
    1:00 pm - 4:00 pm
    Library: Pinney Branch
    204 Cottage Grove Rd
  • You must attend RESJI 2: Applying Racial Equity & Social Justice before attending this session.

    Imagine a Madison where everyone has access to opportunity and the ability to shape the future of our City, regardless of race, income, gender, or other group status. The City has committed to this vision through the Racial Equity and Social Justice Initiative (RESJI).

    In RESJI 3, you will learn about transformative leadership, communicating about race and equity, and effective use of racial equity tools. This is an interactive session where you will be able to explore your own experiences and develop strategies for personally and professionally advancing racial equity.

    Upcoming Courses:
    12/12/2017
    1:00 pm - 4:00 pm
    30 W. Mifflin St, Suite 1007