It was great to get together with Zendesk Founder and CEO Mikkel Svane along with dozens of his employees and clients,this week at his company's new offices on the sixth floor of the Glass Bank building at 1 S. Pinckney St.
Zendesk offers its clients web-based "help desk" software for handling customer service issues and we are happy to welcome Mikkel and his staff to Madison!
Zendesk has had a presence in Madison for a couple of years. It is my understanding that the thought was, the staff would be relocated to San Francisco. But after Mikkel visited Madison and spent some time, he decided instead to open an office here. Great move!