Madison City Channel is Moving!

To learn more, click on the image below.    

Effective September 30, 2008, Madison City Channel will move from our position on Charter Cable Channel 12 to analog channel 98 and digital channel 994.  These channels will continue to be part of Charter's "Basic" tier of service, which means that there will be no additional cost to you for our programming

On digital channel 994, Madison City Channel will be part of Charter's new "Public Affairs Neighborhood" which will include channels such as Wisconsin Eye (channel 995).  Charter will be moving CSpan 2 to 997 and will be launching CSpan 3 on 996, and is looking to move CSpan to 998 as soon as they are contractually able to do so.  There is a certain logic in having the various "government" channels such as Madison City Channel, Wisconsin Eye, and CSpan grouped together.

However, since Channel 994 will be a digital channel, in order to continue to receive the "Public Affairs Neighborhood" after September 30, you will need a television or equipment to allow you to receive a digital signal:

 

  • If you are a Charter subscriber and you currently have any Charter digital services such as any of the digital tiers of programming, or a pay service such as HBO or On-Demand or Pay Per View, and have a settop digital converter, you're all set and need do nothing more to be able to continue to receive Madison City Channel on digital channel 994, and the rest of Charter's "Public Affairs Neighborhood".
  • If you do not have a settop box, you can contact Charter at 1-800-581-0081 to make arrangements to get a settop converter box. 
  • If you have a "digital-ready" television with a built-in "QAM" tuner, you're all set and need do nothing more to be able to receive Madison City Channel on digital channel 994.  If your television is more than four years old, it probably does not have a "QAM" tuner; check your owner's manual to be sure.
  • ALL Charter cable subscribers in Madison will continue to receive Madison City Channel on cable channel 98 starting on September 30th.  You will NOT need to purchase or rent any additional equipment or pay any extra programming fee.

Don't forget, all of Madison City Channel's award-winning programming including our live coverage of City of Madison government meetings will continue to be available through our website at www.madisoncitychannel.tv.  Beginning September 30, you will be able to "stream" our on-air signal 24 hours a day at the website.

Please be sure to note that this transition has nothing whatsoever to do with the digital transition mandated by the Federal Communications Commission which will take effect in February of 2009, and has nothing to do with any government coupon or rebate program.  That transition only affects people who only receive television signals broadcast over the airwaves, and has nothing to do with cable television.  If you get a digital converter box through any government rebate program, it will not allow you to receive Madison City Channel on channel 994 as part of Charter's "Public Affairs Neighborhood."

This situation is similar to the early days of cable.  In the early to mid-1970's, when we added cable we all had to have a settop box on top of our TVs in order to get the 12 channels they offered at that time.  Then, in the 1980's, "cable-ready" TVs started becoming the standard and so folks no longer needed that settop box.  Now, as cable companies like Charter transition to a completely digital signal, we will need these settop boxes, but more and more the standard will be TVs which have digital ("QAM") tuners built in, and in a few years just by attrition if you will, most of us will not need to rent boxes any more.

Since Charter's intent is to transition their programming to completely digital, we are not sure exactly how long Madison City Channel will continue to be available on analog channel 98, so we encourage all of our viewers to make the jump to digital (either by purchasing a TV with a QAM tuner or by renting a Charter converter box) as soon as you're able.

Still have questions?  You're not alone!  WE'RE HERE TO HELP.  Give Madison City Channel a call at 266-6501 or send us an email at citychannel@cityofmadison.com and together, we'll get through this transition and continue to provide you with a vital link to your local Madison government.

Brad Clark
Station Manager
Madison City Channel
 

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Madison City Channel: room 210, Madison Municipal Building, 215 Martin Luther King, Jr., Blvd., Madison, WI  53703  
Tel: 608.266.6501, Fax: 608.267.0124
Copyright © 2009, City of Madison
Designed, Developed and Maintained by City of Madison, Wisconsin:  Madison City Channel 12