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Schedule your ride by no later than 4:30pm for
next day service. For your convenience, rides can
be scheduled up to seven days in advance. It is
best not to wait until the last minute to call as
the phone lines get very busy. Both the
destination and return times are needed.
We are unable to schedule any ‘same-day’ ride
requests. |
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Tell us
the time you need to be at your destination and
when you will be done. Allow plenty of time for
appointments – especially medical. |
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Provide
the address, business name, and phone number of your destination. |
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Rides
are ‘curb-to-curb’ unless ‘door-to-door’ service
is requested when the ride is scheduled. |
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‘Curb-to-Curb’ service is when the driver picks up
the passenger at the curb of the origin and then
drops off the passenger at the curb of the
destination. |
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‘Door-to-Door’ service is when the driver assists
the passenger from the first door encountered at
the building to the vehicle. The driver may open
the first door of the building. |
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Drivers
do not go into buildings. |
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Be at
the main door of the building READY to go. |
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When a
bus is dispatched to destinations that are not
accessible to buses, the driver will drop the
passenger off at the closest location for
disembarking the bus. |
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