| |
• |
Drivers
may not assist passengers up steps. |
| |
• |
Drivers
may carry only one small package with
‘door-to-door’service. |
| |
• |
Drivers
may refuse to assist or transport a passenger if
they determine the situation jeopardizes the
driver’s or passenger’s safety. |
| |
• |
During
inclement weather, Metro may take you to an
alternate location if your destination is not
accessible due to snow or ice.
Return
transportation will be provided once the snow or
ice is cleared. |
| |
• |
Metro
does not guarantee service to riders using a
mobility device that exceeds the dimensions of
common wheelchairs as defined by the ADA.
– 30”
in width – 48” in length
– does not exceed 600 pounds when occupied |
| |
• |
Your
service provider may change during the course of
the day. |
