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Dress Warmly and Plan Ahead!

During days of extreme cold weather, Metro encourages riders to dress warmly and to take advantage of trip-planning and live-arrival tools.


plan ahead

Make sure to check your Ride Guide, call Metro’s customer service center at (608) 266-4466, or plan your trip online before you travel.

This is especially important if you’re making a new trip or one you are not completely familiar with.

Additionally, make sure to confirm that your route is not following a detour due to construction or a special event.

 

CALL 266-4466 IF YOU'RE WAITING AT STOP FOR EXTENDED AMOUNT OF TIME

Add Metro's customer service center number (608) 266-4466 into your cell phone before leaving for your stop.

If you've been standing at your stop for a long period of time, call to check on your bus.

Agents Are Available:
Mondays - Fridays: 6:15 am - 6:00 pm
Saturdays 8:00 am - 4:30 pm
Sundays: 9:00 am - 4:30 pm
Holidays: 9:00 am - 4:30 pm

 

PLAN EXTRA TIME INTO YOUR COMMUTE

During snowy or other inclement weather, plan ahead and take an earlier trip. Buses can run late due to inclement weather and poor road conditions. Drivers maintain schedules as conditions allow.



stay informed
  • Subscribe to Metro's winter email and text alert notification list.
  • Contact Metro's customer service center at (608) 266-4466.


December Service Updates
 
Metro Transit: (608) 266-4466; E-mail: mymetrobus@cityofmadison.com