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Dress Warmly and Plan Ahead!

During days of extreme cold weather travel, Metro encourages riders to dress warmly and plan all trips ahead of time before heading outside to wait for a bus.

Some additional riding tips are:

plan ahead


Make sure to check your Ride Guide, call Metro’s customer service center at (608) 266-4466, or plan your trip online before you travel.

This is especially important if you’re making a new trip or one you are not completely familiar with.

Make sure to also confirm that your bus or route is not following a detour due to construction or special event.

 

CALL 266-4466 IF YOU'RE WAITING AT STOP FOR EXTENDED AMOUNT OF TIME


Add Metro's customer service center number (608) 266-4466 into your cell phone before leaving for your stop.

If you've been standing at your stop for a long period of time, call to check on your bus.

Buses can run late due to inclement weather and poor road conditions. Drivers maintain schedules as conditions allow.

 

PLAN EXTRA TIME INTO YOUR COMMUTE


During snowy or other inclement weather, add extra time to your commute. Plan ahead and take an earlier trip.



stay informed

  • Subscribe to Metro's winter email and text alert notification list.
  • Contact Metro's customer service center at (608) 266-4466.

 
Metro Transit: (608) 266-4466; E-mail: mymetrobus@cityofmadison.com