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Dress Warmly and Plan Ahead!

During days of cold weather travel, Metro encourages paratransit riders to dress warmly and plan ahead for possible delays.

plan ahead

Extreme winter temperatures may cause delays in paratransit service, so please plan ahead and allow extra time for travel.

This is especially important if you’re making a new trip or one you are not completely familiar with.

If you need to update a standing ride or cancel a trip request, please call our Customer Service Center at 266-4466 as soon as possible.


Dress warmly

Remember to dress for winter conditions. Vehicles will become cold during the loading and unloading process.

stay informed
  • Subscribe to Metro's winter and paratransit email and text alert notification list.
  • Contact Metro's Customer Service Center at (608) 266-4466.

Metro Transit: (608) 266-4466; E-mail: