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2012 Outstanding Public Transportation System Achievement Award

Sponsored by American Public Transportation Association (APTA)

President and CEO of the American Public Transportation Association (APTA) Michael Melaniphy joined Wisconsin Department of Transportation Deputy Secretary Michael J. Berg, Mayor Paul Soglin, Metro Transit General Manager Chuck Kamp, and Metro Transit staff in celebrating its recognition as the best mid-sized transit system in North America.

In October, Metro will be presented with APTA’s 2012 Outstanding Public Transportation System Achievement Award at its annual membership meeting held this year in Seattle, Washington.

“It is my honor and privilege to be here today to celebrate with all of you that Metro Transit has been selected as the recipient of the 2012 Outstanding Public Transportation System Achievement Award for systems providing 4-20 million passenger trips annually,” Melaniphy said. This means that Metro Transit is the 'best of the best' in North America and its many accomplishments and achievements are models for the rest of the public transit industry.”

One of the main points that caught APTA’s eye when determining the winner of this award was the fact Metro shattered a 40-year passenger record last year by reaching 14.9 million bus rides, a 9.5% increase over 2010.

“Achieving these results in challenging economic conditions certainly demonstrates Metro’s commitment to customer service and overall excellence,” he said.

Melaniphy also cited Metro’s work with third party phone app develops that provides real-time bus arrival information to individual bus stops, a 13% miles-per-gallon fuel efficiency improvement Metro has experienced in the last 5 years due to the use of hybrid buses, and reduction of paper schedule costs due to improvements in online trip planning options.

In addition to the Metro’s many accomplishments in the past 3 years, Metro Transit General Manager Chuck Kamp explained how Metro staff would look at ways to continue to improve the transit system in the coming years.

“I want to highlight that at Metro we believe this award is as much about the future, as the past,” Kamp said. “Currently over a half-dozen studies are underway to look at a range of future transportation improvements, including bus rapid transit – a new concept of providing high capacity transit through improvements in traffic signal systems, dedicated street lanes, larger vehicles with real-time customer information, and more.  We are very excited to receive this award and the momentum it gives us to strive to better serve our community in the future.”
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