Metro drivers Jeffery Sandstrom and Corey Bell were acknowledged by the City of Madison Police Department at an award ceremony held May 15, 2013 at the Monona Terrace.
Jeffrey Sandstrom was recognized for his actions in assisting with and stopping an assault outside his bus in October. His quick actions of alerting Metro dispatch and the Madison Police Department also ensured the arrest of all suspects involved in the assault. In an event described by the Madison Police public information officer, Joel Despain, as at time to recognize citizens that do great things, Jeffrey Sandstrom received MPD’s "Citizen Recognition Award."
Corey Bell was awarded the "Outstanding Support Award" for his assistance in locating a 65-year-old disabled man that had gone missing. MPD initially alerted Metro dispatch and drivers of the missing man. After receiving a description of the man, Corey noticed he was on the bus. He immediately pulled-over and notified police. Corey remained calm and patient as the man refused to exit the bus with police. Corey worked amazingly well with the missing man and his caretakers, the passengers and the police. MPD honored Corey for his outstanding patience and observational skills.
Metro would like to thank Jeffery and Corey for their amazing work! Congratulations to you both!
If you see a Metro driver going above and beyond and want to make sure they receive recognition, don't forget to fill out a feedback form. Drivers will be acknowledged by their supervisor for providing excellent service!
Starting Friday, October 21
Due to a software upgrade, Metro's smartphone app data will not be available starting Friday, October 21 at 6:00 PM.
Starting on Sunday, October 23, Metro's Transit Tracker real-time data will again be available.
Other bus tracking apps are expected to be available later in the week.