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Metro Transit: (608) 266-4466; E-mail: firstname.lastname@example.org
About In-Person Assessments
In-person assessments are used to help determine the applicant's functional ability to use Metro Transit fixed-route buses. All assessments are conducted by a trained Paratransit professional.
The assessment consists of a physical, and/or cognitive, and/or sensory evaluation of the applicant’s functional abilities, which include but are not limited to: gait and balance, step climbing ability, bus route and landmark identification, short term memory, and attention span.
Variables in the environment, the application, and the applicant’s ability to perform tasks required to ride fixed-route, are also considered.
This program is funded in part by the Federal Transit Administration (FTA) as authorized under 49 U.S.C. § 5310 Mobility Options of Seniors and Individuals with Disabilities Program (CFDA 20.521).
Appointments can be made Monday through Friday from 9 AM to 3 PM. No holidays or evenings.
Assessments usually take less than 30 minutes. Determinations are made within 21 days of receiving a completed application and assessment.
If you disagree with Metro’s decision in certifying your ADA eligibility, you may file an appeal. If you would like to file an appeal, please follow these instructions.