Public Hearing Results
Proposed Service Changes in August
Metro staff are currently in the process of reviewing customer comments and concerns expressed at a public hearing held Wednesday, April 10 in front of the Madison Transit and Parking Commission.
Top concerns expressed at the hearing included a proposed removal of Routes 14 and 15 from Sheboygan Ave., especially during evening hours, and shifting of Route 18 service from Crescent Rd. and Red Arrow Trl. to Allied Dr.
Staff are examining funding options available that might address concerns raised on proposed service.
Currently, 20-30 percent of trips on Route 18 are behind schedule. These buses routinely miss connections at transfer points, which generates frequent negative customer feedback and concerns raised by drivers and supervisory staff.
As a result, Metro staff are committed to improving service on this extremely busy and important route.
Shifting Route 18 service from Crescent Rd. and Red Arrow Trl. to Allied Dr. will simplify the route and help keep schedules on time.
Crescent Rd. and Red Arrow Trl. will continue to be served by Routes 19 and 59.
Staff are reviewing feedback received on this proposal and again examining other possible service adjustment options.
WHAT HAPPENS NEXT?
Staff are reviewing all service proposal comments received at the April public hearing as well as feedback submitted to Metro’s customer service center.
A final decision will be made at a special meeting of the Madison Transit and Parking Commission on Wednesday, May 29.
Wednesday, May 29 at 5:00 PM
Madison Municipal Building
215 Martin Luther King, Jr. Blvd.
Room 260 (Madison Municipal Building)
Additional materials to be presented at the rescheduled public meeting:
Service is proposed to go into effect in August.
Staff will continue to review comments and feedback to proposed changes up to the TPC meeting date in May.
Comments can be submitted at mymetrobus.com/feedback. Written comments can also be sent to: Metro Transit Public Hearing Comments, 1245 E. Washington Ave., Suite 201, Madison WI 53703 or emailed to firstname.lastname@example.org.
Interpreter service is available for all calls to the Metro customer service center.