Changes & Cancellations

CANCELLATIONS, REFUNDS OR CHANGES

Reservations in Park Shelters or Gates of Heaven may be made mid-November of the year prior to your desired date. Contact the Parks Administration Office for further details.

  • Cancellation requests must be submitted to the Parks Administration Office in writing to:
    210 Martin Luther King, Jr. Blvd., #104, Madison, WI 53703 or parks@cityofmadison.com.
  • No refunds will be given for cancellations received 10 days or less before the event date (counting cancel notice date and event date).
  • 50% refunds will be given to cancellations received 27 to 11 days prior to the reservation date (counting cancel notice date and event date).
  • Full refunds, minus a $25 (plus tax) administrative fee, are given for cancellation requests received at least 28 days prior to the event date.
  • Changes to a reservation (date/time or location) received more than 28 days before the event date will have a $25 (plus tax) administrative service fee assessed.