Changes & Cancellations
CANCELLATIONS, REFUNDS OR CHANGES
Reservations in Park Shelters or Gates of Heaven may be made mid-November of the year prior to your desired date. Contact the Parks Administration Office for further details.
- Cancellation requests must be submitted to the Parks Administration Office in writing to:
210 Martin Luther King, Jr. Blvd., #104, Madison, WI 53703 or firstname.lastname@example.org.
- No refunds will be given for cancellations received 10 days or less before the event date (counting cancel notice date and event date).
- 50% refunds will be given to cancellations received 27 to 11 days prior to the reservation date (counting cancel notice date and event date).
- Full refunds, minus a $25 (plus tax) administrative fee, are given for cancellation requests received at least 28 days prior to the event date.
- Changes to a reservation (date/time or location) received more than 28 days before the event date will have a $25 (plus tax) administrative service fee assessed.