Report a Problem & Service Requests

Select type of service:

• Abandoned Vehicle on Private Property
• Ask Us, Tell: Drinking Water Quality & Pressure
  In case of a water main leak in the street or other emergency, please call Madison Water Utility's 24-hour operator at (608) 266-4665.
• Bikeway Concerns
  • Construction & Detours
  • Debris, Obstructions & Encroachments
  • Pavement Management
  • Proposed Bike Paths
  • Signing and Marking
  • Snow and Ice
  • Trees, Brush, and Turf
• Brush Collection
  • Missed pickup
  • Service complaint,
  • Request for information.
• Consumer Complaint
• Dead Animal Collection
  PLEASE NOTE: The City of Madison does not pick up dead deer; it falls under the jurisdiction of the Wisconsin Department of Natural Resources (WIDNR), you can contact them at (608) 275-3266.
• Erosion Control
• Exterior Housing
• Graffiti
• Interior Housing Problem(s)
• Mailbox Damaged from a City Snow Plow
• Parking Enforcement
• Pothole Concern
• Recycle Collection
  • Missed pickup
  • Request for information
• Refuse Collection
  • Illegal dumping
  • Missed pickup
  • Carts in front of residential property
  • Request for information
• Refuse & Recycling Carts
  • Order an additional cart
  • Report a damaged cart
  • Exchange a cart for a different size
  • Report a missing cart
  • Request carts for a new home
• Sewer Access Covers (Man Hole Covers)
  • Sewer access cover
  • Water valve cover
  • Blocked sewer inlet.
• Sidewalk Concern
  • Obstructed by trees or plantings
  • Covered by snow or ice
  • Sidewalk damaged or offset
  • Other concern
• Sign (Zoning) Violation
  • Flashing Sign
  • Signs in Right of Way
  • Other concern
• Snow Removal
  • Street(s) need plowing
  • Sidewalk(s) need clearing
  • Other concern
• Traffic Enforcement
• Traffic Signals, Street Lights and Signs Requests
  PLEASE NOTE: A Street light is a fixture on a pole that lights the street. It is not a Traffic Signal; a Traffic Signal is the red, yellow or green lights, which control traffic at an intersection.
  To report a Traffic Signal out of order during normal business hours, call Traffic Engineering at 266-4767. During any other time, call 911.
• Tree Concerns
  • Debris and diseased trees,
  • Limbs elevated or on power lines
  • Damaged from a storm.
• Weeds and Overgrown Vegetation
• General requests: Report a general problem.

Thank you for taking the time to report your concern. It will be routed to the appropriate City contact for action.