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MAILBOX REPLACEMENT POLICY

The Streets Division's mandate during Snow and Ice Season is to clear as much snow as possible from Madison's streets.  This means we will always plow as close to the curb as possible.  The Streets Division takes great care not to damage and property within the City right-of-way; however, mailboxes do occasionally get damaged.

In the majority of cases, the City has repaired and replaced mailboxes that were claimed to have been damaged by its snow removal vehicles provided those mailboxes have been installed according to U.S. Postal Service guidelines.