To report a main break or other emergency
Broadening Public Participation
Our updated Citizen Advisory Process was approved by the Common Council on Tuesday, April 8, 2014. Thank you to everyone who took the time to give their input!
Thank you to the 340+ customers who took the time to complete our Communication and Public Participation Survey. We have compiled the results and are developing an updated Public Participation Plan that is responsive to the feedback we received.
CRUCIAL ROLE OF PUBLIC INPUT
In 2014, Madison Water Utility will oversee a variety of construction and engineering projects totaling more than $26 million. We feel it's vital for the public to have a role in these projects -- to have access to information directly from our engineers and contractors, and to be involved from the very early planning stages all the way through completion.
CREATING A NEW PLAN
For several years, we have invited public input on everything from water supply initiatives to reservoir reconstruction through our project-specific Citizen Advisory Panels (CAPs). But often, only a handful of people join a CAP for a given project. We know we can do better.
There is more that can and should be done to highlight the importance of these major public works initiatives -- many of which affect thousands of Madisonians -- and encourage public input. To that end, we are revamping our public participation and CAP processes.
Our goal is to cast a wider net for CAP participation, bringing in citizens who may not be able to attend a large number of in-person meetings, such as those who work second or third shift or have small children.
By scheduling fewer meetings and working to create a continuous dialogue about projects via our website, we hope to transition to CAPs that are larger, more nimble and engaged, and include citizens from all socioeconomic and generational groups.
We will also reach out with more informative mailings to connect with citizens who cannot attend meetings and have no internet access.
Goals for a revised public participation process
creating a continuous dialogue
WHAT YOU CAN DO
Your feedback and ideas will be used to guide the development of a revised public participation process and framework to enhance outreach and engagement of our community, businesses, and residents.