December 5, 2013 11:54 AM
"I can't believe how much water is in this house!" They're known among Madison Water Utility inspectors simply as "flooded houses" – homes with collapsed ceilings and peeling drywall, water pouring out from under doors, thick ice on the insides of windows. Water Utility service … [read more]
Label: Serving the Community
Tags: flooded houses, frozen pipes, Madison Water Utility, Project H2O, winterization
January 8, 2014 9:59 AM
Aging infrastructure meets extreme weather It's 1:00 a.m. on a brutally cold Monday morning, and the call comes in – a six-inch wide water main has ruptured beneath East Badger Road. It's the first of 8 main break calls that will push Madison Water Utility crews to work back-to-back … [read more]
Tags: clean water, customer service, sustainability, water quality, winterization
February 13, 2014 10:09 AM
Going without It's easy to take it for granted – turn on the tap, out comes water. But for dozens of people in Madison, the water has stopped. "You can't flush the toilets, you can't wash the dishes, you can't wash clothes...brush your teeth, take a shower, all those things," says … [read more]
Label: Serving the Community
Tags: customer service, frozen pipes, main breaks, winterization
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