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Winner - Best Tasting Water in Wisconsin, 2013 WWA State Fair competition

Tag: main breaks
December 16, 2013 2:47 PM
The breaks begin It's Friday morning in Madison, and the rush to work is underway. But on the city's southeast side, five co-workers have already been on the job for hours, dealing with a stream of water pouring down otherwise-frozen Buckeye Road. It's the city's 18th water main break … [read more]
Label: Serving the Community
Tags: clean water, main breaks, operations center, southeast, water quality, water supply
February 13, 2014 10:09 AM
Going without It's easy to take it for granted – turn on the tap, out comes water. But for dozens of people in Madison, the water has stopped. "You can't flush the toilets, you can't wash the dishes, you can't wash clothes...brush your teeth, take a shower, all those things," says … [read more]
Label: Serving the Community
Tags: customer service, frozen pipes, main breaks, winterization
February 25, 2014 11:26 AM
"A huge impact" Every single water customer pays it, but you won't see it on a bill. It's called PILOT, or "Payment in Lieu of Taxes," and the charge comprises about 16% of a customer's water payment each billing cycle. "We really need to start talking about this, because it's … [read more]
Label: Sustainability
Tags: Common Council, main breaks, projects, Water Board, water quality, water supply
March 6, 2014 3:30 PM
  In harm's way It was another brutally cold February night, and Jim Garde's back was turned to traffic along South Stoughton Rd. as he worked on Madison Water Utility's 144th main break of the year. He didn't see the car that was careening toward him, past orange cones, barriers and … [read more]
Label: Serving the Community
Tags: customer service, frozen pipes, main breaks, safety, water supply

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