Now that winter weather seems to be arriving, prepare ahead to prevent winter damage. Unprotected water pipes and meters are vulnerable to freezing. This problem may be prevented by making sure the minimum heat of 32 degrees Fahrenheit is provided…
Though only 20% complete, Project H2O, Madison Water Utility's current initiative to upgrade outdated water meters and transition to monthly billing, has already identified significant savings for several of the utility's customers. Historically,…
October 25, 2012 - Madison, WI - Wednesday morning, the Wisconsin Public Service Commission granted approval for two customer requested Project H2O opt-out options. In addition to approving the requested options, the PSC also approved the fee…
All residents are invited to participate in a public hearing before Water Utility staff on the subject of a draft opt-out policy for the utility's Project H2O meter replacement program. The hearing comments are being solicited prior to the policy…
Beginning next week, Madison Water Utility is holding three public events to present information about Project H2O - Smart Metering for a Sustainable Future..
The City-wide meter project, which has begun and will continue over the next year, will…
Water Utility crews have resumed routine flushing of water mains today. Because recent rains have somewhat eased drought conditions and water demand has returned to normal levels, workers have returned to their schedule of directing water through…
The Madison Water Utility is warning customers about a scam that claims President Barack Obama is providing credits or applying payments to utility bills through a new stimulus program.
The scammers are telling customers that a new federal program…
As the current heat and dry conditions continue, the Madison Water Utility is urging customers to be proactive in helping to manage our water resources. Although the Water Utility is meeting current demand, they continue to stress the messages…
Although Madison is not experiencing a water shortage, the Water Utility advises residents to be smart about how they use water in their homes and yards during the current heat wave and dry conditions.
Water demand typically rises in the summer…
The Madison Water Utility has arrived at the end of a successful 11-year program to insure that all lead water service lines in the City are replaced to protect human health. The program's success is a model nationwide to other cities that have…
Contractor Broke Main, Repairs UnderwaySome Madison Water Utility customers may be experiencing a temporary loss of water service in the neighborhood of University Avenue near Allen Blvd. and Old Middleton Road due to a main damaged by a…
An unplanned water outage Tuesday evening in the Spring Harbor area was due to a malfunction related to street re-construction on University Avenue. Customers experienced low pressure or no water from approximately 7:30 to 9:30 p.m. before pressure…
The City of Madison is one of 12 cities to win this year's National Mayor's Challenge for Water Conservation, an online competition to encourage residents nationwide to conserve water, save energy, and reduce pollution. The challenge is sponsored by…
Due to a pump failure at a water well on Wheeler Road in the northeast side of Madison, some residents have been reporting cloudy water today. Water Utility workers have re-directed water supply to the area from other City wells, but the pump…
