Current News Releases
04/14/2014 It’s now safe for Madison Water Utility customers to stop running water
Madison, WI – April 14, 2014 Hundreds of customers across Madison can finally shut off their water now that the frost line below ground has receded.
03/18/2014 Water lateral insurance offer not affiliated with City of Madison
Madison, WI – March 18, 2014 –Homeowners across Madison have been receiving official-looking letters from a company called HomeServe USA offering insurance for water service lateral lines (the pipe that runs from the main
03/10/2014 It’s Groundwater Awareness Week: Time to show your aquifer some ♥
Madison, WI – March 10, 2014 – It supplies drinking water for every man, woman and child in Madison, but you can’t sail on it, swim in it, or even see it.
02/20/2014 Warm weather does not mean service lateral freezing risk is over
Madison, WI – Updated March 17, 2014
02/19/2014 Staying Safe Between Storms
A day or two gap in the relentless winter of 2013-14 offers an opportunity to maintain safety in and around your home.
02/13/2014 UPDATE: Frozen service lateral calls continue to come in at an almost unprecedented rate
Madison Water Utility has received more than 100 calls since Saturday from customers who have no water because of frozen laterals (the pipe that leads from a water main to a home).
02/05/2014 Extreme cold taking a toll on water meters, service laterals and water mains
In January, Madison Water Utility responded to the highest number of frozen meter calls for any month in at least the last decade. Last month, 38 customers had their water meters freeze and crack or burst.
01/08/2014 Madison Water Utility completes Project H2O installation contract under budget
Madison, WI – January 8, 2014 – After more than a year of door-to-door installations across the city, Madison Water Utility is pleased to announce that some 65,600 homes and businesses have now transitioned to the new Pro
01/07/2014 2013 saw highest number of water main breaks in at least 33 years
Madison, WI – January 7, 2014 – Madison Water Utility crews repaired 306 water main breaks in 2013, up from 221 the year before. It’s the highest number of main breaks since the Utility began keeping records in 1980.
01/03/2014 Make sure your pipes are protected ahead of extreme cold snap
In the past week, Madison Water Utility has initiated emergency water shut-offs at six unoccupied homes because of burst pipes.
12/20/2013 Madison Water Utility crews repairing one of the largest main breaks of the year
UPDATE: The water main has been repaired and water service is fully restored at Acewood Blvd. Crews are now beginning sinkhole and road repairs.
12/11/2013 Madison Water Utility crews dealing with high number of main breaks
Madison Water Utility crews are bracing for what could be a busier than usual main break season this winter.