Madison, WI – April 21, 2014 If you see our signs in your neighborhood, pay attention. Madison Water Utility’s water main flushing program starts today. Every year during the warm weather months, our crews move from neighborhood to neighborhood…
Madison, WI – April 14, 2014 Hundreds of customers across Madison can finally shut off their water now that the frost line below ground has receded. Since early February, Madison Water Utility has directed more than 650 customers in high risk areas…
Madison, WI – March 18, 2014 –Homeowners across Madison have been receiving official-looking letters from a company called HomeServe USA offering insurance for water service lateral lines (the pipe that runs from the main under the street to a home…
Madison, WI – March 10, 2014 – It supplies drinking water for every man, woman and child in Madison, but you can’t sail on it, swim in it, or even see it. Our “5th lake” doesn’t always get noticed, but it’s crucial to the health and vitality of our…
Madison, WI – Updated March 17, 2014
Despite milder temperatures over the last week, the frost line below Madison remains around 6-feet deep. That means frozen service laterals (the pipe that runs from a home to a water main) can still be a problem…
A day or two gap in the relentless winter of 2013-14 offers an opportunity to maintain safety in and around your home. The City of Madison Fire Department and Madison Gas & Electric have some tips to help you stay safe as the snow continues to…
Madison Water Utility has received more than 100 calls since Saturday from customers who have no water because of frozen laterals (the pipe that leads from a water main to a home). In a typical winter, we receive fewer than five calls, so the…
In January, Madison Water Utility responded to the highest number of frozen meter calls for any month in at least the last decade. Last month, 38 customers had their water meters freeze and crack or burst. That number was 46 in all of 2013. We’ve…
Madison, WI – January 8, 2014 – After more than a year of door-to-door installations across the city, Madison Water Utility is pleased to announce that some 65,600 homes and businesses have now transitioned to the new Project H2O Advanced Metering…
Madison, WI – January 7, 2014 – Madison Water Utility crews repaired 306 water main breaks in 2013, up from 221 the year before. It’s the highest number of main breaks since the Utility began keeping records in 1980. The spike in main breaks appears…
UPDATE: The water main has been repaired and water service is fully restored at Acewood Blvd. Crews are now beginning sinkhole and road repairs.
ORIGINAL RELEASE: Madison Water Utility crews are continuing repair work on a large water main break…
Madison Water Utility crews are bracing for what could be a busier than usual main break season this winter. Since temperatures dropped late last week, crews have responded to about a dozen water main breaks across the city. The sudden, extreme cold…
As temperatures plummet into the single digits tonight, Madison Water Utility is reminding customers to make sure pipes are protected. There are a few simple steps you can take right now to help keep your pipes from freezing:
Drilling is wrapping up this month on what will be Madison’s first new water well in a decade. Crews have spent the last two months slowly drilling a 915-foot hole to reach the aquifer that runs below the city. When it’s put into service in 2016,…
Madison Water Utility is pleased to announce the renewal of our Toilet Rebate Program for 2014 - part of our overall Water Conservation & Sustainability Plan.
Customers can receive a rebate of up to $100 if they replace older, large-volume…
This week, Madison Water Utility is wrapping up an innovative pipe relining project focused on rehabilitating the aging water mains running beneath sections of West Badger Rd, West Mifflin St., and Lake Mendota Drive. The completed project will…
Madison Water Utility is taking our Water Wagon on the road to visit elementary schools across Madison as part of the Walk or Wheel (WOW) Challenge. We'll be joining Safe Kids Madison Area, MMSD, Public Health Madison & Dane County, Wisconsin…
Madison Water Utility has taken Wll 8 out of service and will drain its reservoir. The well was turned on over the summer and placed in standby mode to ensure an adequate water supply would be available in the event of a major fire or other supply…
Madison, WI - September 3rd, 2013 - The Wisconsin Water Association will present the City of Madison and Madison Water Utility with an award at tonight's Common Council meeting recognizing our win in this year's Best-Tasting Water in Wisconsin…
