Welcome to the City of Madison, Wisconsin

Most Requested

Doing Business

Administrative Office:
119 East Olin Avenue,
Madison WI 53713
Open: M - F,
7:30a.m. - 4:30 p.m.
Main:(608) 266-4651
Fax: (608) 266-4426
TTY: (866) 704-2315

Questions regarding
Water Quality?
Call: (608) 266-4654

General Questions?
Call: (608) 266-4651

Who do I call if my sewer backs up?
Call City Engineering:
(608) 266-4430,
M - F, 7:30a.m. - 11p.m.,
Sat. - Sun., 9:00a.m. - 11:00p.m. If after hours, call the Water Utility dispatcher at (608) 266-4665

Lead and Copper: Water Quality Testing

For questions about Water Quality,
call (608)266-4654,
email: water@cityofmadison.com

EPA SAFE DRINKING WATER HOTLINE
1-800-426-4791,
Web: epa.gov/safewater

Madison Water Utility: (608) 264-LEAD(5323)
Madison and Dane County Public Health:
( 608) 266-4821
email: water@cityofmadison.com

Lead and Copper Levels at Customer Taps

Sampling at customers’ taps has shown that copper levels in drinking water are well below allowable EPA limits throughout the water system. Lead levels, however, exceeded EPA limits for customers served by lead water service lines. The EPA, Wisconsin DNR, and Madison Water Utility have determined that the most effective means of attaining the lead standard is to replace all of the lead service lines from the water main to the water meter.