If you believe you have been discriminated against you may be able to file a complaint with the Equal Opportunities Division (210 Martin Luther King, Jr. Blvd., Room 523, Madison). The complaint must meet certain requirements:

  • Time limits. Housing complaints must be filed within 365 days of the latest discriminatory incident, unless the discriminatory act is of an ongoing nature. All other complaints must be filed within 300 days of the latest discriminatory incident, unless the discriminatory act is of an ongoing nature.
  • Jurisdiction. The act of discrimination must have occurred within the City of Madison.
  • Membership in a protected class. Your complaint must establish a prima facie case of discrimination (a legal standard established by law). To establish prima facie, you must: belong to (or be associated with) at least one of the protected classes identified in the Equal Opportunities Ordinance (see Can I File A Complaint page for complete list); have suffered a negative action or unfair treatment; demonstrate that the negative action or unfair treatment occurred because of your membership in a protected class.
  1. Identifying Your Type of Complaint

    Determine which of the four types of complaint you have:

    • Housing
    • Employment
    • Public Accommodations
    • City Facilities
  2. Satisfy The Three Ls
    • Location
    • Length of Time Between the Incident and Filing the Complaint
    • Legal Requirements under the Equal Opportunities Ordinance