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District 14

Alder Sheri Carter

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Alder Sheri Carter

Contact Information

Home Address:

3009 Ashford Ln

Council Office

Common Council Office:
210 Martin Luther King, Jr. Blvd
Room 417
Madison, WI 53703
Phone: (608) 266-4071
Fax: (608) 267-8669
WI Relay Service

Alder Carter’s Updates

CARES Team Update and August Moving Days is around the corner

July 21, 2022 11:06 AM

CARES Team Expands with Second Response Team and Second Station Location to Better Serve City's West and South Sides

The City of Madison launched the Community Alternative Response Emergency Services (CARES) program, a multi-agency program for addressing non-violent, behavioral health-related emergencies in September of 2021. Dane County's 911 dispatch center dispatches CARES units to these emergencies as an alternative to police. The goal of a CARES response is to assess, de-escalate, treat, and refer or transport patients, as needed, to behavioral health services in the community.

The CARES program is now growing from one team to two and will be responding from a second location at 2120 Fish Hatchery Road to better access and serve the City's West and South Sides.

CARES has responded to 674 total calls, with call duration averaging 60 minutes.

Starting on July 25, both CARES units are anticipated to be in service full-time with expanded hours in the early morning and later in the evening, Monday through Friday.

If you or someone you know needs the CARES team due to a behavioral health emergency, call 911 and ask for them to be dispatched.

To read the entire announcement

August Moving Days: How to Set Out Appliances, Furniture, & Other Large Items for Collection

When placing large items out to the curb, please follow the below placement guidelines:

Keep items away from obstructions like fire hydrants and street signs

Do not place items under overhead obstructions like low-hanging wires and low tree limbs, too

Keep the large item piles tidy. For example, if you have disassembled a desk, stack the wood pieces neatly.
Separate metal items and appliances, such as bed frames or air conditioners, separate from other material so they can be easily collected and recycled.
Do not pile bagged trash or recyclables on top of large items or appliances.

Remember to use your collection carts for trash and recyclables that can fit inside. And never make loose heaps of papers, clothes, or other waste that can blow around and clutter your neighborhood.

Why are these rules important?
Following these rules means Streets Division collections will be faster and safer.

Remember the Work Order System
Please check the Streets Division's Moving Days webpage to be sure you are using the system the right way. The moving days website is

If you live outside of the move-out area and have questions regarding the large item system, please review the large item website,

Drop-off Sites
Madison residents can also dispose of large items at Streets Division drop-off sites. Excess trash and recycling can also be taken to the drop-off site, along with many other items. Drop-off sites are different this year. Be sure you know the hours, locations, and restrictions of the sites before loading your car. Check the Streets Division's drop-off site page for more information:

Additional Information
If there are questions, all residents are encouraged to contact the Streets Division.

Residents who live east of S. Park Street, and that includes the isthmus, should call 608-246-4532.

Residents west of S. Park Street, and that includes the neighborhoods around Camp Randall, should call 608-266-4681.

Additional information can also be found on the Streets Division's Moving Days website, the Streets Division's television and electronics recycling website, and the Recyclopedia PDF.

Don't forget to watch and share the Streets Division's YouTube video  on how to have a fast and safe move out.

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