Coronavirus (COVID-19) Information
The City is committed to keeping its employees informed throughout its attention to COVID-19, or coronavirus. This page will continuously be updated, but most importantly be one place where you can get updates on City process, resources and more.
If you have an update for your agency that impacts all City employees you'd like included in the weekly update and on this webpage, email COVID-19Updates@cityofmadison.com.
Check out Public Health's new data dashboard tracking information related to COVID-19 cases.
Beginning March 24, the Fleet Service building at First Street will be open for business, but closed to all visitors. If you need assistance, including dropping off a vehicle for maintenance or repair, please call our shop office (608-246-4541) upon arrival. Visitors will receive further instructions.
Starting on Monday, March 30, the First Street Garage will be open Monday through Saturday, 6 a.m. – 4 p.m. until further notice, to better space out Fleet employees.
Starting Monday, March 23, the HelpDesk will be assisting customers by appointment only. In efforts to keep our HelpDesk staff healthy, we will no longer be accepting walk-in customers. Please email or call the HelpDesk for assistance and we will do our best to assess your issues remotely. If remote assistance is not an option, we will setup an appointment time to help you onsite. We appreciate your understanding as we try to limit the spread of COVID-19.
Contact the HelpDesk
Phone: (608) 266-4193
- City's latest News Releases
- Mayor's Updates
- Service Updates can be found on the City's external COVID-19 website. If you have an update to add to the external site, email COVIDfirstname.lastname@example.org.
- Gov. Evers' Latest News Releases
- Follow recommendations from Public Health Madison & Dane County.
- Ask not to shake hands.
- Practice good respiratory etiquette and hand hygiene.
- Ill staff are encouraged to remain at home.
Work from HomeTools
Impacts on City Services
City Service Updates
- Most public buildings are closed until further notice. Many City services are available online or by mail. View service updates, or contact the agency with any questions.
- All Madison Public Libraries are closed until further notice.
- Metro Transit bus service is running. Buses are limited to 15 passengers plus the driver. Starting Monday, March 23, Metro will be running reduced service.
- Many polling places for the Spring Election have changed. Make sure to check your polling place before voting, or request an absentee ballot. Curbside voting is available for high-risk voters.
- Refuse and recycling pickup is continuing, but starting 30 minutes earlier at 6:30 am. Residents should have their carts out for collection by 6:30 am on their normal collection day.
- Madison Water Utility is exempting late payment fees until further notice. Madison Water Utility never disconnects people because of unpaid bills.
- All Madison schools are closed. Visit mmsd.org/covid19 for information and updates on school closures.
- Gov. Tony Evers "Safer at Home Order" is now in effect
- Restaurants and bars are closed, except for takeout and delivery.
- Child care centers are restricted to 10 staff PDF present at a time and may not operate with more than 50 children present at a time.