Skip to main content
City of Madison
  • Accounts
    • All Accounts
    • My Account
    • ePayments
    • Water Customer Care
    • Employment
    • Licenses & Permits
  • Services
  • Jobs
  • Agencies
    • All Agencies
    • Assessor's Office
    • Attorney's Office
    • Building Inspection
    • Civil Rights
    • Clerk's Office
    • Common Council
    • Community Development
    • Development Services Center
    • Economic Development
    • Employee Assistance Program
    • Engineering
    • Finance
    • Fire
    • Fleet Service
    • Golf
    • Goodman Pool
    • Housing Authority
    • Human Resources
    • Information Technology
    • Madison City Channel
    • Madison Public Library
    • Madison Senior Center
    • Mayor's Office
    • Metro Transit
    • Monona Terrace
    • Municipal Court
    • Office of Business Resources
    • Office of Real Estate Services
    • Olbrich Botanical Gardens
    • Parking Utility
    • Parks
    • Planning
    • Planning, Community & Economic Development
    • Police
    • Public Health Madison & Dane County
    • Public Works
    • Streets & Recycling
    • Traffic Engineering
    • Transportation
    • Treasurer's Office
    • Warner Park Community Recreation Center
    • Water Utility
  • Data
  • Contact
    • Mayor
    • City Council
    • City Staff & Agencies
Search form

Coronavirus (COVID-19)

  • City Services
  • Public Health
  • Get Alerts
  • Español
  • Hmoob

EmployeeNet

  • Home
  • Pay & Benefits
  • Professional Development
  • Policies & Procedures
  • Performance Excellence
  • Toolkit
  • Agency Intranets
  • SharePoint
  1. City of Madison
  2. EmployeeNet
  3. Coronavirus (COVID-19) Information
  4. Services & Resources
  5. Information Technology
  6. Teleworking at Villager Mall
Coronavirus (COVID‑19) Updates

Get the latest Employee Updates, information on working from home, policies, and data related to COVID-19.

Teleworking at Villager Mall

Villager Mall: Temporary Telework Option

As many City staff continue to telework throughout the COVID-19 pandemic, Information Technology (IT) has collaborated with other agencies to make the Villager Mall computer lab available to City staff for temporary telework use. This space will be available until City staff are asked to return to the office.

Villager Mall

Location

Villager Mall
2300 S Park St LL102

Hours of Operation

Monday – Friday
8:00 am – 4:30 pm

When can I use this space?

City staff may use this space on a temporary basis for telework. For example, if you lose internet access at home, you may reserve a spot at Villager Mall to telework temporarily.

Appropriate Uses
  • Loss of internet for a short time span.

  • Troubleshooting issues with the Help Desk that requires a City network connection.

  • Printing and scanning needs.

  • Mental health day. Staff that wish to work in an office outside of their home may use this space on a limited basis.

Inappropriate Uses
  • In compliance with Public Health Madison & Dane County recommendations, do not use this space as a conference room.

  • This space cannot serve as an alternate office space. Please use this space on a limited basis only, to allow availability for other City staff in need.

COVID-19 Protocol
  • Only use the designated spaces that have a chair, please do not move furniture (including the chairs). The room is setup with COVID-19 protocols in mind, including:

    • Total Capacity: 8

    • Number of people with provided computer space: 6

    • Number of people with direct City network access for laptops and accessories: 2

  • Keep a 6 feet physical distance from others around you.

  • A mask must be worn at all times.

  • Please follow your department’s COVID-19 Self-Screening policy prior to using this space.

  • Use hand sanitizer and handwashing protocols.

Housekeeping
  • Wipe down the space you use before and after each use.

  • Take out what you bring in.

  • Do not spray directly on equipment. Please spray cleaner onto a towel and then wipe down electronic equipment.

  • See Something, Say Something. If you see that supplies (cleaning supplies, printer paper, etc.) are getting low, please email helpdesk@cityofmadison.com.

Being Mindful of Coworkers
  • The desktop computers at Villager Mall do not have cameras and microphones and do not allow for virtual meetings. You are able to view meetings and use the chat functions, but will be unable to use audio and video.

  • If you are using one of the two spaces to connect your City-owned device to the City network to attend virtual meetings, please be mindful of others in this space. Please check with your coworkers in the space prior to taking calls and attending meetings. We recommend using a headset or headphones when attending calls and meetings to minimize noise in the space.

How do I access this space?

  1. Email helpdesk@cityofmadison.com to schedule a date and time to use this space. This space is for intermittent purposes only, so please do not monopolize the space to allow for availability for other City staff in need.

  2. The Help Desk will put you on the schedule and give your City keycard permissions to enter this space. If you do not have a keycard, please call the Help Desk (608-266-4193) upon arrival to let you into the space. The Help Desk will unlock the door remotely for you.

  3. The room number is LL102, it’s on the lower level. There are stairs straight ahead, as you enter the building or an elevator off to the left when you walk in. The room is at the end of the long hallway on the left-hand side.

IT Support

Please contact the Help Desk immediately if any equipment is not working. The Help Desk will troubleshoot remotely.

Contact the Help Desk

helpdesk@cityofmadison.com

608-266-4193

Coronavirus (COVID-19)

  • Public Health Updates
  • Work-Share
  • Services & Resources
    • Civil Rights
    • Employee Assistance Program
    • Finance
    • Human Resources
    • Information Technology
      • IT Support During COVID-19
      • Preparing for Telework
      • Taking IT Hardware Home for Telework
      • Teleworking at Villager Mall
    • Metro Transit Service Updates
  • Policies & Procedures
    • Emergency Orders
    • COVID-19 in the Workplace Response Guidance
    • COVID‐19 Screening
    • City Services & Paid Leave
    • Community Prevalent Disease Policy
    • Face Covering Policy
    • Meeting Policy
    • Travel Policy
    • Vaccination Guidance for City Employees
  • COVID-19 Recovery Dashboard
  • Frequently Asked Questions Related to COVID-19

Contact the HelpDesk

HelpDesk Office
210 Martin Luther King Jr Blvd
Room 500
Madison, WI 53703

  • Phone: (608) 266-4193
  • Fax: (608) 261-9289
  • helpdesk@cityofmadison.com
Need Help? Contact us if you're having trouble finding a resource on EmployeeNet.

EmployeeNet

City-County Building
210 Martin Luther King Jr. Blvd
Madison, WI 53703
  • Employee Directory
  • Phone Number Cheat Sheet
  • Dane County Employee Directory
  • Wisconsin Employee Directory
  • City Alders
  • HelpDesk
  • WI Relay Service

Most Requested

  • Administrative Procedure Memoranda
  • City Logo
  • Common Council Items Submittal
  • Government Resource Guide
  • Internal City Committee Center
  • Printing Services
  • Public Works Contracts Process
  • Records Management
  • Reserve a City Car
  • SharePoint Calendars

Agency Intranets

  • Civil Rights
  • Clerk's Office
  • Common Council
  • Emergency Management
  • Finance
  • Information Technology
  • Police
  • Public Health Madison & Dane County
  • Water Utility

Accounts

  • Crystal Reports
  • Email: Outlook Web Access
  • Employee Self Service
  • Sharepoint Collaborative Sites
City of Madison, Wisconsin logo, copyright City of Madison

Our Madison – Inclusive, Innovative, & Thriving

Copyright © 1995 - 2021 City of Madison, WI
  • Contact Webmaster
  • Accessibility
  • Web Policies
2019 Winner of the Digital Cities Survey by the Center for Digital Government