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2021 Continuous Improvement Lightning Talks
A Lightning Talk is a short and very simple presentation that lasts 5 minutes, accompanied by 5 slides with photographs or simple graphics that explain the steps in the continuous improvement process.
|Building Inspection and Repair||Brian Jensen (Madison Public Library)||work orders, feedback, staff roles and responsibilities, standard operating procedures|
|Streamlining Free Tax Assistance at Madison Public Libraries||Carra Davies (Madison Public Library)||staff roles and responsibilities, communications, workflow, external partnerships, standardization|
|Easement Approvals||Jenny Frese (Office of Real Estate Services)||work orders, communications, productivity, interdepartmental communications|
|Ensuring Equity and Inclusion in Harm Reduction Services at PHMDC||Jill Denson (Public Health Madison & Dane County)||data management, feedback, communications, data accuracy, sustainability, standard operating procedures|
|Aligning the Stars||JoseMaria Donoso (Building Inspection)||feedback, interdepartmental communications, data accuracy, standardization, training|
|Quality Control for Data Entry||Megan Lukens (Assessor's Office)||data accuracy, data management, communications, standardization, workflow, staff roles and responsibilities|
|Snow Removal Route Improvement||Spencer Werner (Parks)||staff roles and responsibilities, standard operating procedures, workflow, work instructions, feedback, communications|
|CDA Triangle Maintenance Processes||Stephanie McCarty (Housing Authority)||work orders, communications, productivity, data management|
|Contract Administration and Monitoring Guide||Yolanda Shelton-Morris (Community Development)||interdepartmental communications, impact, standard operating procedures, contract administration, data management, feedback|
Interested in learning more about a process improvement? Contact OrganizationalDevelopment@cityofmadison.com and we’ll connect you with the Lightning Talk presenter or specialist in that area.