Coronavirus (COVID-19) Updates
The City of Madison Fire Department is following Public Health guidance on personal protective equipment (PPE), response plans, and communication. 911 emergency services remain available 24 hours a day.
Calling 911 for Illness
If you call 911 for your illness, one of the best things you can do is share your symptoms with the 911 call taker. They will be able to get the responders the information about your symptoms so they can prepare prior to arriving on scene. When first responders do arrive on scene, tell them exactly what you are experiencing and your entire medical history.
Our EMTs and Paramedics are taking extra precautions to slow the spread and minimize exposure to COVID-19. When we arrive to your call, we may be wearing additional protective equipment including goggles, gowns, masks, and gloves. Do not be alarmed. We are here to help, and we are committed to your safety!
The Fire Administration Office is closed to visitors, including walk-up delivery of plans and permits.
Please arrange to have plan submittals delivered by mail. Please continue to use our online permit site for submitting permit applications. Contact us by phone or via email with questions about permits and plan review.
Please contact your inspector directly to request an inspection. If you don't know who your inspector is, email firstname.lastname@example.org.
For questions about elevator inspections and permits, call your elevator inspector or email email@example.com.
Burn Permits Suspension Lifted, Use of Fire Pits Allowed
The City of Madison lifted the suspension on burn permits within the City of Madison, Village of Shorewood Hills and Town of Blooming Grove effective May 19. Current permit holders may resume burning operations per their approved burn plan and permit.
Use of personal fire pits is still allowed as long as outdoor air quality is good. Just be sure to follow these rules:
- Burn only clean, dry wood
- Keep your fire pit on a stable surface that can't catch on fire
- Keep the fire pit 15 feet away from things that can catch on fire
- Cover the fire with a heavy screen or spark arrestor
- Have a garden hose or fire extinguisher nearby
Your fire should not create a smoke nuisance. Burning yard waste, leaves, paper, or garbage is not allowed.
To report illegal burns, please call the Dane County Public Safety Communications Non-Emergency line at (608) 255-2345.
All ambulance bills must be paid online or by mail. In-person service is suspended. To pay by mail for dates of service on or after 1/23/18, send payment to:
City of Madison
PO Box 457
Wheeling, IL 60090
Requests for EMS and Fire reports should be submitted by mail or emailed to firstname.lastname@example.org, or faxed to 608-267-1100.
The City has allocated its resources toward addressing the current health emergency. Therefore, due to staffing and resource shortages to address routine business, the City is experiencing longer than normal processing times for public records requests. Please be assured that your request will processed as soon as our available personnel and resources permit. Thank you for your patience and understanding.
Where to Donate Masks and Handmade Face Coverings
The City has enough face coverings to supply its employees with three masks/face coverings per employee. Thank you for your generous donations!
Any extra masks will be donated to local non-profits and organizations who need them. Masks and face coverings can be placed in donation bins next to the front door at Fire Station 2 (421 Grand Canyon Drive) at Fire Station 8 (3945 Lien Road).