Management Skills Webinars

These courses are open to all employees who want to build management skills. Whether you're a new supervisor, an experienced manager, or someone hoping to move up into a management role, these courses can support your goals. 

Each webinar is a standalone course, and new topics are added regularly. Instructors include both internal subject matter experts and external facilitators.

Conflict Management

Explore ways in which we all may engage in conflict and strategies to help us successfully navigate tensions in the workplace.

Giving and Receiving Feedback

This two-part series will help you move from fear to finesse when giving and receiving feedback.

How to Run Effective Meetings

Learn practical tools to plan and run better meetings.

Creating an Equitable Interview Process

Learn about bias in hiring, common interview errors, and how to develop job-related behavioral questions with benchmarks.

What makes a course a Management Skills Webinar?

The courses in this series are mostly focused on learning and developing skills, not teaching processes. What’s the difference? A process is a series of steps and events that produces a result--you either follow it correctly or you don't. A skill is a learned capacity to do something well, and it can continually grow.

“Hard” skills are technical knowledge and abilities, while “soft” skills are the people side of work. Though everyone needs both, as you move up a career ladder from individual contributor to supervisor to mid-level, senior and executive management your soft skills become even more important.

You don't need to be a supervisor to learn about and practice your management skills. Management skills are also something we can continue to grow even after many years in a supervisory role.

If interest and enrollment is high in this series, we’ll continue to add sessions and topics!