Human Resources

Learning comes from experience, that's a fact. But what kind of experience makes employees want to learn and helps them achieve their goals? And how do you design such an experience? During this three-session course, you’ll explore the fundamentals of adult learning, find out how to make your life easier as an instructor, while simultaneously keeping the learner at the center. The best part? Throughout the course you’ll apply learning immediately to the course of your choice. By the end of the three weeks, you’ll have a transformed course ready to WOW City of Madison employees.

Course Resources 

Before Session 1 

• Prework
• Reflection Survey

Session 1:  Foundations of Adult Learning 

• Handout
• Slides

Before Session 2

• Assignment

Session 2: Designing for the Learner

• Handout
• Slides

Before Session 3

• Assignment

Session 3: Designing for the Facilitator

• Handout
• Slides
• Assignment (Optional)

Learning Experience Design Kit

• Management Skills Webinars LXD Kit
• General LXD Kit

LXD Kit Items

• Course Map (Tool) - coming soon!
• Building Better Learning Objectives (Video, 15 min.)
• Learning Objective Builder (Tool)
• Brainstorming a Better Module  - coming soon!
• Module Brainstorming (Tool) - coming soon!
• Lesson Plan Template (Tool)

You may have grown comfortable with Zoom for meetings and trainings…maybe so comfortable that you don’t realize that the status quo may be unintentionally excluding participants. Did you know that there are strategies and tips that you can use that can make your trainings and meetings more inclusive and effective for people with disabilities? This session will broaden your perspective and you will leave with actionable tips to use in future trainings and meetings.

Learning Objectives:

1. Increase your understanding of disability-related barriers in virtual meetings
2. Obtain practical skills to remove access barriers
3. Be a better disability ally at work

Course Handouts:

• Course Agenda
• Slide Deck
• Slide Deck - Text

Swamped with way too many meetings? We know that poorly organized and run meetings lead to frustration and disengagement. In this webinar, you’ll learn practical tools to plan and run effective meetings so that you can lead people towards clear and actionable outcomes with greater confidence.

This course is part of our Management Skills Webinars series.

The Zoom language interpretation feature is complex and requires a lot of steps before and during a meeting to operate successfully. During this training, we’ll go over how to:

• Add simultaneous and sign language interpretation to specific meetings
• Assign interpreters
• Start language interpretation and manage it for the duration of a meeting

This training is required for staff before permitting their use of Zoom’s interpretation feature. 

Learning Objectives

1. The difference between simultaneous and consecutive language interpretation
2. Understand the Zoom interpretation feature and its limitations
3. Know the setup and steps to successfully facilitate simultaneous interpretation for meetings and webinars in Zoom

Course Materials

• Language Interpretation in Zoom Slide Deck
• Public Meeting Interpretation Instruction Video

Congrats! Your team did a thing! A very cool thing! A new policy, a massive project, a successful program, a game-changing new procedure. How do you share your success so the City can learn from and collaborate with you? And perhaps more importantly, how do we share our progress and setbacks with those impacted by our work?

With these resources, you’ll learn how to tell your success story and deliver a powerful report-out to internal and public stakeholders.

Course Resources

Report Out Techniques Flipbook
Reimagining Report-Outs Slides
 

People with disabilities use service and support animals to meet their access needs and maintain safety and independence. If a person with an animal comes to your building or meeting, do you know how to avoid discrimination and when to grant access? This interactive training will help agencies better understand relevant laws and city ordinances, know how to identify service animals and emotional support animals and how to provide excellent customer service to people who use service and support animals in public places.

Learning Objectives

1. Increase understanding of relevant laws and city ordinances
2. Identify service animals and emotional support animals and avoid discrimination
3. Provide excellent customer service to people with disabilities who have animal assistance