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Metro is Looking to Hire a Bilingual Customer Service Representative

Metro is seeking to fill a part-time bilingual customer service representative position, which will be filled by a candidate who is bilingual in Spanish and English.


This is a 20 hours per week position involving varied administrative, clerical and customer service work in Metro's Customer Service Center and Reception area. Work involves providing Metro Transit bus routes, bus schedules, and other related information to the public. This position also involves the sales of Metro passes and 10-ride cards, facilitating the return of customer lost and found items, as well as other duties in Metro's administrative reception office.

These positions work various shifts during hours the Customer Service Center is open (Customer Service hours are: 6:00 AM to 6:00 PM weekdays; 8:00 AM – 4:30 PM Saturdays; 9:00 AM – 4:30 PM on Sundays/holidays).

A complete position description and links to apply online will be available at the link below soon.

OTHER opportunitIES


Metro job postings and application processes are handled through the City of Madison Human Resources office.


For further information on the City of Madison's hiring process or questions on posted job opportunities, contact the City of Madison - Human Resources at 266-4615 or


Metro Transit: (608) 266-4466; E-mail: