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Metro's four Transfer Points and the Capitol Square are places where you can make connections in all directions.

Metro serves residential neighborhoods, the Isthmus, schools and universities, parks, places of business, shopping districts and entertainment venues in the Madison area.

Plan Ahead
Make sure to check your Ride Guide, call Metro’s customer service center at (608) 266-4466, or plan your trip online before you travel.

This is especially important if you’re making a new trip or one you are not completely familiar with.

Make sure to also confirm that your bus or route is not following a detour due to construction or special event.

Add (608) 266-4466 to Your Cell Phone
Add Metro's customer service center number (608) 266-4466 into your cell phone before leaving for your stop.

If you've been standing at your stop for a long period of time, call to check on your bus.

Buses can run late due to inclement weather and poor road conditions. Drivers maintain schedules as conditions allow.

Plan Extra Time Into Your Commute
During snowy or other inclement weather, add extra time to your commute. Plan ahead and take an earlier trip.

Stay Informed

Go to Metro Transit or City of Madison or check your favorite radio or TV stations for delay and other inclement weather service information.

You can also sign up to receive service alert information via e-mail or text messages to your cell phone.

Contact Metro Transit


Metro Transit: (608) 266-4466; E-mail: