City of

Metro Transit personnel review all applications to determine eligibility for the service.

Staff may consult the appropriate professional regarding your eligibility at any stage of the determination process if it is deemed necessary.

Metro will make an eligibility determination within 21 days of receipt of a completed application.

Submitting an application does not guarantee eligibility.

The ADA identifies three Categories:

Category 1: unable to ride without assistance
Category 2: able to ride fixed-route with assistance of wheelchair lift
Category 3: unable to access fixed-route stops

If you feel that you may fit into one of the previously described categories, please make an appointment with Metro staff for an in-person assessment of paratransit eligibility.

To receive an application by mail contact Metro Transit.

All category 2 passengers must use the accessible fixed-route whenever it is available (even if this means you have to transfer).

All regular Metro fixed-routes are accessible.

Metro Transit: (608) 266-4466; E-mail: