An agency is an organization that serves persons who qualify for human service or transportation-related programs or services due to disability, income, or advanced age consistent with presidential Executive Order on Human Service Transportation Coordination.

Agencies may have responsibility to cover the cost of transportation. If you are working with an agency, the agency can provide agency tickets for your paratransit rides so no out-of-pocket expense is necessary. Ask your agency for more details if you believe you qualify.

Current Agency Fare: $33.75*

The agency fare for paratransit service is $33.75 per one-way trip and is established to cover the full cost of each ride. This price is valid through 2019, and is subject to change.

Blue agency tickets are available for purchase by agencies only, at a cost of $33.75 per one-way trip. They are sold in four-ticket booklets at a cost of $135.00 per booklet.

Agencies can contact Metro at metrotix@cityofmadison.com for more information about their ticket purchase options.