Tuesday, May 25, 2021 - 12:38pm

On May 28, 2021 the new work order system for large items will be available.

On this date, you will be able to use the system to schedule curbside large item collection for June 2021 and the months beyond. And you will be able to use the system to purchase recycling fee stickers for items that require one that will be taken to a drop-off site.

Where will I be able to access the new work order system?
The Streets Division website will have many links that will take residents to the work order system, including a button on the main Streets Division page.

What does this mean for curbside collection of large items?
You will need to schedule your large item pickup with a work order at the curb before you set items out for pickup.

If the item you need collected requires a fee, you will use the work order system to pay it.

For curbside pickup, you will not receive a sticker after you pay. Once you complete the work order and pay any required fees for the items, you just need to set the item out on the set-out day you selected for pickup.

What does this mean for taking items to the drop-off site?
The only change for drop-off site operations is the website used to purchase recycling fee stickers for items that require one.

Starting on May 28, 2021, you will use the new work order system to pay for the recycling fees for items coming to the drop-off site. After purchase, stickers will be mailed to you.

The items must have the sticker attached before they will be accepted at the drop-off sites.

You do not need to use the work order system to drop off items that are accepted without fees.

Where can I get more information about this new system?
The Streets Division has a website dedicated to answering questions regarding how this new system will work.

You can also call the Streets Division office that services your home to get more information. If you live east of South Park Street, you should call 608-246-4532. If you live west of South Park Street, you should call 608-266-4681. You can also email questions to streets@cityofmadison.com.
 

Contacts

  • Bryan Johnson, 608-267-2626, streets@cityofmadison.com
  • Streets Division - West Office, 608-266-4681
  • Streets Division - East Office, 608-246-4532