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An application has been filed with the Public Service Commission of Wisconsin (PSCW) to increase water rates.


Madison Water Utility has filed an application with the Public Service Commission of Wisconsin (PSCW) to increase water rates. The increase is necessary due to a 5.8 percent increase in gross plant investment and a 3.2 percent increase in operating expenses since the last water rate case was completed in 2020.

The total increase in water revenues requested is $8,498,655 which will result in an estimated overall rate increase of 18.12 percent over the water utility’s present revenues. If the request is granted, the water charge for an average residential customer with a ⅝-inch or ¾-inch meter who uses 4,000 gallons of water per month will increase from $29.92 to $34.92, or 16.71%. This increase only applies to the Water charges on your bill. Charges for Sewer, Storm Water, Landfill, Resource Recovery, and Urban Forestry are not a part of this rate application.

An audiovisual public hearing on the application has been scheduled for Wednesday, September 7, 2022 at 10:00 a.m. This virtual hearing has no physical location. This is a virtual hearing to which members of the public may attend by audiovisual connection over the internet, telephone or listen to live broadcast on-line. Scheduling questions regarding this hearing may be directed to Andrew Fisher at (608) 266-3905.

To join by audiovisual connection use the following:

  1. Go to: Zoom at    (the direct link to the audiovisual connection is:
  2. Select: Join A Meeting
  3. Enter: pschearings (Personal Link Name)      

To attend by telephone use the following:

  1. Dial-in #: 1 (312) 626-6799
  2. Passcode: 809 513 2930# (Meeting ID)

For assistance once connected, dial 0. The Commission requests that persons dial-in no sooner than 9:45 a.m. Calls placed after 10:00 a.m., may not be received. The Commission intends to webcast the audio of this hearing live on the Commission’s web site at under the “Live Broadcast” button (The direct link to the live broadcast webcast is: The Commission encourages those with adequate internet service, who desire only to observe the hearing, do so on-line rather than by telephone.

A person may testify in this proceeding without becoming a party and without attorney representation. A person may submit this testimony in only one of the following ways:

  • Web Comment. Go to the Commission’s Public Comment webpage, select the “File a comment” link that appears for docket number 3280-WR-116. Web comments shall be received no later than Friday, September 9, 2022.
  • Oral Comment. Speak during the hearing.  The Administrative Law Judge (ALJ) may receive an oral comment from any member of the public in attendance after the close of any party and Commission staff testimony.  The ALJ will receive an oral comment by unmuting each member of the public connected, and inviting that person to comment.
  • Mail Comment. All comments submitted by U.S. mail shall be received no later than Friday, September 9, 2022. A mail comment shall include the phrase “Docket 3280-WR-116 Comments” in the heading, and shall be addressed to: Docket 3280-WR-116 Comments, Public Service Commission, P.O. Box 7854, Madison, WI 53707-7854.

All documents in this docket are filed on the Commission’s Electronic Records Filing (ERF) system. To view these documents: (1) go to the Commission’s E-Services Portal at, (2) enter “3280-WR- 116” in the box labeled “Quick Single Docket Search,” and (3) select “Documents”.

If you have any questions, please contact Madison Water Utility at (608) 266-4651.