What We Can Do for You

Most people will face situations that are difficult to handle alone. When this happens, the City of Madison Employee Assistance Program provides EAP program services and critical incident stress management services.

Mission Statement

The mission of the City of Madison Employee Assistance Program (EAP) is to provide 24-hour personalized counseling, management consultation, resource referral, education and trauma response for both work and personal problems. The services are free and always voluntary for staff, their family members and significant others, as well as retirees.

Our organization’s most important assets are its employees and their health and overall wellbeing. We are committed to providing confidential services designed to help City employees prevent or resolve personal, family and workplace problems.

Contact EAP


  • Suicide Prevention Lifeline

    posted Wednesday, Jun. 13, 2018

    In light of nationally increased conversations around suicide, here is a link to the National Suicide Prevention Lifeline’s website, which includes free/confidential telephone and chat support, resources, and stories of recovery.

  • June EAP Newsletter

    posted Tuesday, Jun. 5, 2018

    The June EAP Newsletter includes a range of topics including the benefits of fidgeting, the dangers of fatigue, how to listen by asking questions, what your teen is thinking, and how financial stress impacts a workgroup.