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Madison Water Utility

Water Utility

Joseph Grande, Interim General Manager

  • Founded in 1882

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  1. City of Madison
  2. Water Utility
  3. About
  4. Contact
  5. Contact Directory

Contact Directory

Take a look through the Water Utility contact directory to find the department you're looking for.

Billing and Payments Customer Service

Madison Water Utility
119 East Olin Ave
Madison, WI 53713
  • Our offices are currently closed to the public. Staff Hours: Monday - Friday: 7:30am - 4:00pm
  • Phone: (608) 266-4641
  • Email: waterbilling@madisonwater.org
  • After-hours payment box: 119 E Olin Avenue
  • Inquiries relating to stormwater/sewer charges: Call City Engineering at (608) 266-4751
  • eNews: Sign up for Madison Water Utility news & alerts

Community Outreach

  • Phone: (608) 261-9272
  • Email: water@madisonwater.org
  • eNews: Sign up for Madison Water Utility News & Alerts

Contact Madison Water Utility

  • Phone: (608) 266-4651
  • Email: water@madisonwater.org
  • eNews: Sign up for Water Utility News & Alerts

Contact Us

  • Report a Main Break/Emergency: (608) 266-4661
  • After Hours Emergency: (608) 266-4665
  • Office: (608) 266-4651
  • 119 East Olin Ave., Madison, WI 53705
  • Office Hours: 7:30 a.m. - 4:30 p.m. (Closed for official City holidays)
  • Email Us

Contact Us

Water Utility Administrative Office
119 East Olin Avenue
Madison, WI 53713
  • Report Main Break/Emergency: (608) 266-4661
  • Report Emergency After Hours: (608) 266-4665
  • Office: (608) 266-4651
  • Fax: (608) 266-4426
  • Office Hours: 7:30am - 4:00pm, M-F
  • Drinking Water Concerns/Questions
  • Email Us

Contáctenos

  • Usted tiene derecho a un intérprete gratis.
  • Facturación: (608) 266-4641
  • Calidad del Agua: (608) 266-4654
  • Emergencias despues de horas: (608) 266-4665
  • Otras preguntas: (608) 264-9285
  • Correo electrónico
  • Horas de oficina: 7:30 am- 4:00 pm, Lu-Vi

Madison Water Utility Board

  • Email: waterutilityboard@cityofmadison.com
  • Staff Contact
  • Roster
  • Agendas and Minutes
  • eNews: Sign up for Madison Water Utility news & alerts

Madison Water Utility Flow Test Hotline

  • Email: flowtest@madisonwater.org
  • (608) 261-9622
  • Flow Test WebPage

Media Contact

  • Amy Deming
  • Acting Public Information Officer
  • Email: ademing@madisonwater.org
  • Phone: (608) 261-9272
  • Sign up for: Water Utility News & Alerts

Project Design and Construction Contacts - Capital Improvement Program

  • Water Engineering Staff
  • Phone: (608) 266-4646
  • Fax: (608) 266-4644
  • Email: Engineering@madisonwater.org

Water Main Flushing

  • Phone: (608) 261-9128, Flushing Info Hotline: (608) 261-9178
  • Email: water@madisonwater.org
  • eNews: Sign up for Water Main Flushing Updates

Water Quality

  • Phone: (608) 266-4654
  • Email: water@madisonwater.org
  • eNews: Sign up for Water Utility News & Alerts

About

  • Contact
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  • Madison Water Utility General Manager position
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Customer Care

  • Log On to My Bill Pay

  • Start or stop service

  • View water use

  • Set up usage alert

  • Apply for toilet rebate

Water Utility

Water Utility Administrative Office
119 East Olin Avenue
Madison, WI 53713
  • Report Main Break/Emergency: (608) 266-4661
  • Report Emergency After Hours: (608) 266-4665
  • Office: (608) 266-4651
  • Fax: (608) 266-4426
  • Office Hours: 7:30am - 4:00pm, M-F
  • Drinking Water Concerns/Questions
  • Email Us
  • WI Relay Service

Customer Care

  • Pay your bill
  • Start or stop service
  • View water use
  • Set up usage alert
  • Apply for toilet rebate

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