Posted: 8/18/2008
Update on City Website Problems
IT to begin restoring web services within the week

Last week, the City of Madison website experienced what appeared to be SQL injection attacks (hacker attacks). City Information Technology is working aggressively to repair the problem and restore all web services.

The web site itself is still up and running. But as of 5:30 pm Friday, City Information Technology brought down all web services that could become targets of attack.

In order to repel the attacks, Information Technology will keep web services down while they ensure no further attack can enter the site. The City hopes to start restoring web services within the week.

“Over 70,000 sites have been hit with this attack around the world. At this time, we have no reason to believe that we have been specifically targeted,” Cieslewicz said. “Information Technology has been working non-stop and are bringing in every available resource to address the issue. We plan to have services up and running as soon as possible.”

The Mayor also noted that credit card information was not compromised through the attacks.

City Wide systems that have been closed down:

• Report a Problem, to Report a Problem, please email us at webadmin@cityofmadison.com.
• City Calendar
• News Release System
• RSS Feeds

Systems that have been closed down by Department:

Assessor:

• Property Look-up

Clerk:

• Application to be a Poll Worker
• ALRC License Look-Up
• Weekly Meeting Schedule
• Where Do I vote?
• Who are my elected officials?
• Poll worker Application
• Additional meetings
• Find My Elected Official

Common Council:

• Contact Us
• Find Alder By Address

Comptroller:

• Local Preference Purchasing
• ePayment Contact Form

Engineering/Public Works:

• Contracts Database: All Projects, Upcoming Projects, Construction in Your Neighborhood
• Sign up for Contract information
• Traffic Construction Alerts
  

Fire:

• AED Form
• Shopping cart (Internal)

Human Resources:

• Employment Listings
  

Mayor's Office:

• Contact the Mayor
• Scheduling Requests

Parking Utility:

• Residential Parking Permit Renewal
• Special Events Parking Calendar

Parks:

• Parks Calendar
• Goodman Pool Alerts
• Golf Alerts
• Forest Hill Cemetery Burial Records

Police:

• Self-Report System
• Incident Reports
• Parking Ticket System
  

Streets:

• Address Query Range
• Refuse Lookup Page
• Refuse District Page
• Street Alerts

Traffic Engineering:

• Parade Permit
• Taxi Complaint
• Street Location query

Water Utility:

• Ask Us Tell US
• Flushing Schedule
• Water Quality