WHO TO CONTACT AT WATER UTILITY:

To report an emergency, call MADISON WATER UTILITY at 608- 266-4665, 24/7

Go to Report a Problem to get assistance from the Water Utility about a water service problem or to ask a question about water quality or other water topic.

Lost Water Pressure? Check to see if a water main near you is being serviced.

The 2008 Water Main Flushing Season is scheduled to run from April through November:

Flushing Schedule Map (PDF)

Water Main Flushing Program - learn more about flushing operations. 

News Releases:

Posted 5/5/2008: Release of Annual Report to Coincide with National Drinking Water Week

Posted 4/18/2008: WATER UTILITY SUBMITS RATE REQUEST

Notices and Other Announcements:

Madison Water Utility invites you to use a new online MyWater feature. MyWater allows you to:

• Check the current balance of your account.
• View amount of previous billings and payments.
• View a history of your water use and meter readings.
• Sign up to receive electronic bills (no paper copy will be sent).
• Provide a link for online payment.
• Use the Ask Us/Tell Us feature to ask a question or report a problem.

Click here to visit MyWater

Posted:  9/14/07

Water Utility Receives Award:  On August 21, 2007 the National Association of Metropolitan Water Agencies honored Madison Water Utility with its Gold Award for Competitive Achievement, recognizing the utility's efforts at process improvements.

Posted:  8/17/07, updated 9/18/07

The Utility's request to the Public Service Commission (PSC) for a rate increase was approved.  New rates will be the basis for bills sent beginning November 1, prorated until full implementation (April 1, 2008).  Records of the rate case (3280 WR 109) may be seen on the PSC's web site.

Posted:  7/20/07

East Isthmus Well Replacement Project Update (PDF 141 KB)

Posted:  6/21/07

Madison Water Utility 2006 Manganese Monitoring Report (PDF 619 KB)