What We Can Do for You

Most people will face situations that are difficult to handle alone. When this happens, the City of Madison Employee Assistance Program provides EAP program services and critical incident stress management services.

Mission Statement

The mission of the City of Madison Employee Assistance Program (EAP) is to provide 24-hour personalized counseling, management consultation, resource referral, education and trauma response for both work and personal problems. The services are free and always voluntary for staff, their family members and significant others, as well as retirees.

Our organization’s most important assets are its employees and their health and overall wellbeing. We are committed to providing confidential services designed to help City employees prevent or resolve personal, family and workplace problems.

Contact EAP


  • October Newsletter

    posted Monday, Oct. 9, 2017

    Topics covered in this month's newsletter include World Mental Health Day, Freedom from Workplace Bullies, Domestic Violence Awareness, and Adult ADHD. All of these topics are presented as they relate to the workplace.

  • Brain Health Workshops

    posted Monday, Oct. 2, 2017

    The MSCR, ADRC, and Alzheimer's Association are co-sponsoring a series of Brain Health Workshops. The workshops are free! Register by phone 204-3000 or online at mscr.org.