Main break near Capitol Square causes pressure issues downtown

A water main under West Washington Ave. near Broom St. was broken by a construction contractor...

Water outage on Madison's far west side

A contractor hit a 12-inch, high-pressure water main near the intersection of Midtown Rd. and Pleasant View...

Request to Start or End Service

To start or end water service, please call (608) 266-4641. Office Hours: Monday - Friday, 7:30 a.m. to 4:00 p.m.


If you use a title company for closing on your house, the title company normally arranges to transfer the service to the new owner. Please feel free to verify by calling Water Utility Customer Service at (608) 266-4641.


If your lease states that you are responsible for paying the Municipal Services bill that includes water charges, you will need to contact Madison Water Utility Customer Service at (608) 266-4641 to start service and again, if you move, to end service at that address.