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Contact our Customer Service Center
(608) 266-4466
Fill Out a Feedback Form
* Email: mymetrobus@cityofmadison.com
WI Relay Service
 
Agents Are Available:
Mondays - Fridays: 6:15 am - 6:00 pm
Saturdays 8:00 am - 4:30 pm
Sundays: 9:00 am - 4:30 pm
Holidays: 9:00 am - 4:30 pm

* Please note: Emails are reviewed and responded to during regular business hours.

MAILING ADDRESS:
1245 E. Washington Ave.
Suite 201
Madison, WI 53703
 
ADMINISTRATION OFFICE
Phone: (608) 266-4904
Fax: (608) 267-8778
Office Hours  
Monday - Friday: 7:30 am - 5 pm  
LOST AND FOUND
Phone: (608) 266-6524
Fax: (608) 267-8778
Email: mymetrobus@cityofmadison.com
Go to Lost and Found
Office Hours  
Monday - Friday: 7:30 am - 5 pm  
 
PARATRANSIT (Metro Plus)
Phone: (608) 266-4466
Cancellation Line: (608) 267-1107
Fax: (608) 267-1108
Email: mymetrobus@cityofmadison.com
Go to Paratransit
Office Hours  
Mondays - Fridays: 6:15 am - 6:00 pm
Saturdays 8:00 am - 4:30 pm
Sundays: 9:00 am - 4:30 pm
Holidays: 9:00 am - 4:30 pm
RIDESHARE
Phone: (608) 266-RIDE or (608) 266-7433
Fax: (608) 261-9967
Email: rideshare@cityofmadison.com
Go to Ride Share
   


Downtown Detours on Sunday, May 27

Due to the cancellation of the full marathon, detours due to the Madison Marathon event have been updated for Sunday, May 27. Read more.
Metro Transit: (608) 266-4466; E-mail: mymetrobus@cityofmadison.com