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Contact our Customer Service Center
(608) 266-4466
Fill Out a Feedback Form
* Email: mymetrobus@cityofmadison.com
WI Relay Service
 
Agents Are Available:
Mondays - Fridays: 6:15 am - 6:00 pm
Saturdays 8:00 am - 4:30 pm
Sundays: 9:00 am - 4:30 pm
Holidays: 9:00 am - 4:30 pm

* Please note: Emails are reviewed and responded to only during regular business hours.

Mailing Address Administration Office
1245 E. Washington Ave. Phone: (608) 266-4904
Suite 201 Fax: (608) 267-8778
Madison, WI 53703 Hours: Monday - Friday from 7:30 AM - 5:30 PM
   
Lost and Found Paratransit
Phone: (608) 266-6524 Phone: (608) 266-4466
Fax: (608) 267-8778 Cancellation Line: (608) 267-1107
Email: mymetrobus@cityofmadison.com Fax: (608) 267-8778
  Email: mymetrobus@cityofmadison.com
   
Advertise on Buses Rideshare, Etc.
Contact: Peg Anthony Carpooling, vanpooling, guaranteed ride home, etc
Phone: (608) 267-8771 Email: rideshare@cityofmadison.com
Email: panthony@cityofmadison.com  
   



Metro Transit: (608) 266-4466; E-mail: mymetrobus@cityofmadison.com