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Contact our Customer Service Center
(608) 266-4466
Fill Out a Feedback Form
* Email: mymetrobus@cityofmadison.com
WI Relay Service
 
Agents Are Available:
Mondays - Fridays: 6:15 am - 6:00 pm
Saturdays 8:00 am - 4:30 pm
Sundays: 9:00 am - 4:30 pm
Holidays: 9:00 am - 4:30 pm

* Please note: Emails are reviewed and responded to during regular business hours.

MAILING ADDRESS:
1245 E. Washington Ave.
Suite 201
Madison, WI 53703
 
ADMINISTRATION OFFICE
Phone: (608) 266-4904
Fax: (608) 267-8778
Office Hours  
Monday - Friday: 7:30 am - 5 pm  
LOST AND FOUND
Phone: (608) 266-6524
Fax: (608) 267-8778
Email: mymetrobus@cityofmadison.com
Go to Lost and Found
Office Hours  
Monday - Friday: 7:30 am - 5 pm  
 
PARATRANSIT (Metro Plus)
Phone: (608) 266-4466
Cancellation Line: (608) 267-1107
Fax: (608) 267-1108
Email: mymetrobus@cityofmadison.com
Go to Paratransit
Office Hours  
Mondays - Fridays: 6:15 am - 6:00 pm
Saturdays 8:00 am - 4:30 pm
Sundays: 9:00 am - 4:30 pm
Holidays: 9:00 am - 4:30 pm
RIDESHARE
Phone: (608) 266-RIDE or (608) 266-7433
Fax: (608) 261-9967
Email: rideshare@cityofmadison.com
Go to Ride Share
   


Metro Transit: (608) 266-4466; E-mail: mymetrobus@cityofmadison.com