To our e-billing and water use tracking customers

As you've no doubt noticed, our Customer Care page has been down for some time. The software we use for e-billing and displaying water usage data is..

Read more »

Plumbers & Contractors

Projects Open For Bid

Search current Public Works Projects Open for Bid

Schedules for New and Replacement Water Main Projects (City Engineering)

Our application forms have a new look!  You will no longer need to use the same form for both meters and new services--we've redesigned them so there is a different form for each.  Our new forms are easier to use and will provide the information we need to serve you better. 

Water Service Application Form new 4/15/15 
Water Meter Application Form new 4/15/15
Meter Application Fee Schedule new 2/1/15

Water service application forms can be downloaded and printed or obtained from the Water Utility Main Office at 119 E Olin Ave. A plumber signature is required on all water service applications. For new or replacement services, the property owner or authorized agent must also sign the application. If you have questions regarding water service applications, call (608) 266-4646.

Please make sure all applications and fees are submitted before beginning work. Failure to do so may result in your customer being denied water service.

When are plumbers required to submit an application for water service? When they need to:

  • Connect to an existing water service (requires the signature of a master plumber),
  • Install a new water service (requires the signature of a master plumber and the property owner), or
  • Replace a water service (requires the signature of a master plumber and the property owner).