Please use this service to report Non-Emergency issues only.
These reports help us identify maintenance items noted in normal operations.

Emergencies:

If the maintenance item is an emergency condition, please call 911.

Water Emergencies:

Please call Madison Water Utility 24 ⁄ 7 at (608) 266-4665.

Select type of service:

Abandoned Bicycle Abandoned Vehicle on Private Property Animal Collection (Dead)
  • Please Note: The City of Madison does not pick up dead deer; it falls under the jurisdiction of the Wisconsin Department of Natural Resources (WIDNR). You may contact them at (608) 266-2621.
  • Report a dead animal
Animal Control (Live)  
  • Call (608) 255-2345 to have a PHMDC Animal Control Officer dispatched by radio.
Bikeway Concerns
  • Construction & Detours
  • Debris, Obstructions & Encroachments
  • Pavement Management
  • Proposed Bike Paths
  • Signing & Marking
  • Snow & Ice
  • Trees, Brush & Turf
  • Report a bikeway concern
Brush Collection Consumer Complaint
  • Please Note: The purpose of this Report A Problem is to allow you to file a complaint on a business, when you believe pricing errors have occurred or you feel you did not receive the correct quantity of an item that you paid for.
  • Report a consumer complaint
Erosion Control Exterior Housing Graffiti Interior Housing Mailbox Damaged by a City Snow Plow Metro Transit Feedback Parking Enforcement Pothole Concern
Recycling Collection Refuse Collection Refuse & Recycling Carts Sanitary Sewer Back-ups
  • Call: (608) 266-4430

    Personnel are available:
    Monday - Friday: 7:30am to 11pm
    Saturday - Sunday: 9am to 11pm

    After 11pm, an emergency crew will
    be called in to respond to your call.
Sewer Access Covers (Man Hole Covers) Sidewalk Concern Sign (Zoning) Violation Snow Removal
  • Street(s) need plowing
  • Sidewalk(s) need clearing
  • Curb ramp not cleared
  • Crosswalk needs clearing
  • Bus stop needs clearing
  • Other concern
  • Report a snow removal problem
Taxi Cabs Traffic Enforcement Traffic Signals, Street Lights & Signs
  • Traffic Signals

    A Traffic Signal is the red, yellow or green lights which control traffic at an intersection.

    To report an out-of-order Traffic Signal during normal business hours (Monday - Friday: 8am to 4pm), please call Traffic Engineering at (608) 266-4767. During all other times, call 911.

  • Street Lights

    A Street Light is a fixture on a pole that lights the street.

    To report a Street Light out during normal business hours (Monday - Friday: 8am to 5pm), please call Traffic Engineering at (608) 266-4767 or report it online.

  • Traffic Signs

    To report a Stop or Yield sign down during normal business hours (Monday - Friday: 8am to 4pm), please call Traffic Engineering at (608) 266-4767. During all other times, call 911.
    (Note: This applies only to Stop and Yield signs)

    To report all other signs down or missing during normal business hours (Monday - Friday: 8am to 4pm), please call Traffic Engineering at (608) 266-4767 or report it online.

  • Report a street light outage
  • Report a street sign down or missing
Tree Concerns (Drinking) Water Concerns/Questions
  • In case of a water main leak in the street or other emergency, please call Madison Water Utility's 24-hour operator at (608) 266-4665.
  • Report a drinking water problem
Weeds & Overgrown Vegetation General Requests